About this role
Evaluate the need of each individual seeking space to ensure they meet program mandates.
Assess, intervene, and provide support during crisis situations (e.g., suicide intervention, mental health events and medical distress, etc.)
Determine and provide immediate needs (e.g., food, shelter, clothing, hygiene, medical).
Admit and orient clients to shelter, reviewing guidelines and completing pertinent documents and database entry.
Provide ongoing crisis support, referrals, advocacy, and education surrounding domestic violence.
Provide information and referrals to Harbour House School, Childcare and Support Services participants as applicable.
Work as a team member to enhance the quality of services provided. Provide effective communication with clients and colleagues to maintain program objectives.
Produce effective and detailed documentation of incidents and interactions.
Other duties as assigned.