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Administrative Assistant @ WYC

NYOnsitePart-time
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About this role

Key responsibilities

• Prior Authorizations:

• prepare and submit pa request for pain management procedures and medications

• Communicate with insurance providers to ensure timely approvals

• Track and follow up on pending authorization

• Quality Improvement (QI)Projects

• Assist in data collection and analysis for ongoing OI initiatives

• Support documentation and reporting for compliance and performance metrics

• collaborate with clinical staff to identify areas for process improvement

• Administrative Support:

• Maintain accurate patient records and documentation

• Schedule, coordinate, and reschedule patient appointments, follow-up visits, consultations, and procedures while ensuring efficient provider schedules and optimal patient flow.

• Coordinate provider calendars and assist with coverage arrangements during vacations, leave, or other absences.

• Provide comprehensive administrative support to physicians, nurse practitioners, and departmental leadership.

• Qualifications and Skills

• Prior healthcare administrative experience required, preferably in a hospital, pain management, or specialty practice setting.

• Strong knowledge of prior authorization processes, insurance guidelines, and payer-specific requirements.

• Familiarity with quality improvement initiatives, healthcare compliance standards, and clinical workflows.

• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.

• Experience with Electronic Medical Record (EMR) systems and healthcare technology platforms.

• Excellent verbal and written communication skills with the ability to interact professionally with patients, providers, and multidisciplinary teams.

• Strong organizational skills and exceptional attention to detail.

• Ability to manage multiple priorities, meet deadlines, and adapt to changing departmental needs.

• Ability to work independently with minimal supervision while also collaborating effectively as part of a team.

• Strong problem-solving skills and the ability to exercise sound judgment in a fast-paced healthcare environment.

Monday & Thursday - 8am-4pm

Tuesday - 8am-11am

wed & fri remote ( divide 3 hours between these days)

$20 hour

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