About this role
Under general supervision, Scale Clerks report directly to the Administrative Manager with dotted-line reporting to the Plant Manager. Scale Clerks operate scale to weigh DOT trucks and enter them into the system to generate tickets.
Scale House:
• Operate scales using our computer software, Fast-Weigh, by recording customer vehicle weights, truck ID's, material loaded, and job numbers
• Receive and fulfill telephone requests
• Maintain good customer relationships while delivering exceptional customer service by acknowledging and greeting everyone who comes in the door.
• Other duties as assigned by management.
• High level of attentiveness and physical coordination to operate scale control house.
• Receive and Apply Check and Credit Card Payments
• Work irregular and extended hours and weekends to meet customer needs (must be available during our operating hours: M-F 5:00 am – 5:00 pm and Sat 6:00 am – 1:00 pm.) Normal hours will be 8 am to 5 pm.
• Direct non-English customers/vendors to someone who can translate if needed
Administrative:
• Issue purchase orders to production team, as requested,
• Maintain customer files and keep accurate records in accordance with company standards
• Update daily reports for review as needed.
• Assist Administrative Manager and Scale House Operators with other daily office tasks including filing, updating reports etc.
Skills/Abilities Necessary to successfully fulfill job requirements:
• Maintain friendly atmosphere and communicate clearly with coworkers to cross-train and cover each other's duties during absences.
• Ability to carry out simple oral and written instructions and deal with simple problems.
• Ability to perform basic computer functions and operate computer software
• Work under fast passed and quickly changing conditions
• Experience in data entry
• Basic mathematical skills, including basic arithmetic functions and common units of measurements.
• Ability to read English sufficiently to be able to understand information contained in manuals, regulations, and reports, including Safety issues and related matters.
• Ability to speak English and communicate with others via a two-way radio.
• High level of attentiveness and physical coordination to operate scale control house and fill in for ground personnel.
• Ability to prioritize and multitask
• Knowledge of office equipment including but not limited to, computer, phone, fax machine, copier, Microsoft Office including Outlook, Word and Excel.
• Maintain a clean workstation
Physical Demands and Working Environment:
• Environment: Construction Field environment
• Physical: Sufficient physical ability necessary for sitting, standing and walking for prolonged periods of time; operate motorized vehicles.
• Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents.
• Hearing: Hear in the normal audio range with or without correction.
Benefits:
• Competitive Salary
• Sick and Vacation time
• Medical, Dental, Vision Insurance
• 401(k)
• LTD coverage
• GT Life Insurance
Salary: $18-$20 per hour, based on experience.