About this role
Job Summary
In this role Physical Security Officers (PSOs) can expect to be working in demanding and fast paced environments. PSO's may find themselves working in a wide range of areas to include medical centers, government facilities, hospitality venues and public events. The PSO's mission is to protect all people, information and property assigned, while delivering on high end customer service. PSOs represent the front line of our security services.
Job Duties / Essential Functions
•Delivering high end customer service •Responding to emergencies •Deterring and preventing crime •Performing ingress/ egress control procedures •Investigating incidents •Completing daily logs and incident reports •Conducting regular walking or vehicle patrols •Building and Maintaining a professional rapport with clients, guests and co-workers •De-escalating conflicts •Monitoring CCTV cameras •Performing other related duties as assigned
Skills / Qualifications
•High school Diploma or GED equivalent •Two years of face to face customer service experience •Two years of security experience •Basic computer skills (Email, Microsoft Office, etc.) •Excellent written and oral communication skills •Proficient time management skills •Reliable transportation •Excellent de-escalation skills •Proactive problem solving skills •Must be able to obtain state required security officer license •Ability to obtain OCAT, PATH, and PPBT certifications •Must be able to pass a comprehensive background investigation, urinalysis screening and OPS training requirements
Physical Requirements / Working Conditions
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.
•Ability to work under stress / pressure •Ability to lift 25lbs •Ability to wear a uniform •Ability to use force, up to and including deadly force, when reasonably justified
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.
At-Will Employment
Employment with OPS Security Group is voluntary and subject to termination by the employee or OPS Security Group at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to conflict with or to eliminate or modify in any way the employment-at-will status of OPS Security Group employees.