About this role
Responsibilities but not limited to:
• Provide daily help desk oversight to ensure help desk tickets are promptly assigned, work scheduled, and completed
• Monitor ticket progress to ensure tasks are completed within expected time-frames
• Purchase Parts and Equipment
• Correspond and communicate with vendors for facility management needs
• Process invoices and payments to vendors
• Process draft reports for different projects
• Visit regional stores periodically to check and follow up with store requests
• Support In-house technicians
• Follow protocol for effective maintenance of facilities, equipment and supplies
• Schedule and document maintenance and repairs on equipment
• Coordinate with outside contractors for the service and repairs
Qualifications/Skills:
• BS/BA in Management or Accounting, Manufacturing Engineering Major or related field
• Good communication skills to negotiate with vendors and speak with store managers
• Must be able to safely operate company motor vehicle and possess a valid driver's license
• Proficiency with Microsoft Office (Microsoft Excel, Microsoft Outlook, etc.)
• Basic knowledge in SAP is preferred, not required
• Able to travel domestically
• Excellent written, verbal, and interpersonal communication abilities
• Self-motivated with the ability to work both independently and in a team
Benefits:
• Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy
• 401 (k) Retirement Plan with up to 5% match per company policy
• Life Insurance and AD&D (Accidental death & Dismemberment) per company policy
• BTA Insurance (Business Travel Accident Coverage)
• Company provided lunch
• Paid-time off (PTO) and Paid Holidays per company policy
• Celebration & Condolence Benefits per company policy
• Smart Card: Earn additional 4 points to the standard $1 = 1 point
• Holiday Gift certificates per company policy
• FSA (Flexible Spending Account) per company policy
• DCFSA (Dependent Child Care Spending Account) per company policy
Work Hours: 9:00 AM - 6:00 PM, Mon - Fri
Salary Range: $49,500 - $73,800
*Actual compensation will be determined based on relevant experience, qualifications, skills, and other job-related factors.