About this role
Position Overview
Join the leadership team at the newly renovated J's Restaurant, the heart of the hotel tower at Horseshoe Bay Resort. J's offers an authentic Texas-inspired dining experience across multiple service points, including our signature dining room, lounge, poolside service, and in-room dining.
As the Assistant Restaurant Manager, you will serve as a critical leader in our daily operations. You will ensure seamless service across all meal periods, optimize labor productivity, and mentor a high-performing team to deliver the "Genuine Texas Hospitality" our members and guests expect.
Essential Job Functions
Operational Leadership
• Multifaceted Management: Oversee daily operations for J's Restaurant, the Lounge, Poolside service, and In-Room Dining.
• Strategic Planning: Lead short- and long-term planning for outlet operations, including inventory management, ordering, and coordinating special events.
• Performance Optimization: Monitor occupancy changes to adjust staffing levels in real-time; work to reduce payroll costs while increasing overall productivity.
• Service Excellence: Conduct routine table checks and provide hands-on support during peak hours to ensure total guest and member satisfaction.
Team Development
• Coaching & Mentorship: Lead and inspire a team of supervisory staff, designated trainers, and hourly associates.
• Associate Engagement: Foster a culture of inclusion and belonging, taking the initiative to manage the outlets with the ownership mindset of a free-standing entity.
• Training Oversight: Support and execute staff training programs to ensure deep knowledge of food production, wine, and spirits service.
Administrative & Safety
• Logistics: Manage employee scheduling, inventory control, and production area setup.
• Compliance: Maintain a clean, safe, and environmentally responsible work environment in accordance with OSHA Hazard Communication Standards.
• Inter-departmental Liaison: Work closely with the Restaurant Manager and other resort departments to ensure a cohesive guest experience.
Qualifications
• Experience: Minimum of 2 years in the Food & Beverage industry. Previous supervisory or management experience in a resort or high-volume setting is strongly preferred.
• Certifications: Valid TABC and Food Handler's certificates required (ServSafe preferred). Must possess a valid driver's license with an insurable driving record.
• Education: High school diploma or equivalent required; a Bachelor's degree in Hospitality Management or a related field is highly valued.
• Technical Skills: Proficiency in Microsoft Word and Excel; experience with Agilysys POS systems and 10-key calculators preferred.
• Attributes: High degree of problem-solving ability, a sense of urgency, and a professional commitment to personal hygiene and appearance.
Compensation & World-Class Benefits
At Horseshoe Bay Resort, we believe that when you work in paradise, your benefits should reflect that. We offer a robust "Total Rewards" package:
Health & Security
• Comprehensive Medical, Dental, and Vision Insurance plans.
• 401(k) Plan with Employer Match.
• Company-paid Long-term and Short-term Disability.
• Major Illness and Accident Insurance.
• Associate Relief Fund.
The "Lake Life" Perks
• Housing: Subsidized Associate Housing and dedicated shuttle service.
• Resort Access: Limited access to world-class amenities, including Golf.
• Discounts: Retail and Dining discounts at Horseshoe Bay Resort, plus exclusive rates at over 100 Crescent Hotels & Resorts properties nationwide.
• Lifestyle: Weekly meal subsidies and fun associate outings and events throughout the year.
Professional Growth
• Competitive pay with scheduled performance reviews and raises.
• Growth opportunities through our specialized Manager in Training (MIT) Program.
• A commitment to Diversity, Equity, Inclusion, and Belonging.