About this role
This position will play a key part in supporting us to deliver an exceptional service to our customers, who are at the heart of everything we do. A primary focus of the role is to consult customers about all LCS sales channels and follow up regularly, building strong relationships within the region. We are looking for a dynamic and motivated individual to fill this critical role and continue to build on our achievements. The role is full time, Monday to Friday. The successful applicant will need to be highly organised, possess outstanding communication skills and be a well-rounded individual. Role & Responsibilities Maintain and build strong relationships with internal & external customers SAP Customer Relations Management system to be kept up to date on a weekly basis with customer appointments, reports and updating opportunities Cooperate within region on a commercial and operation level with Area Sales Manager and Regional Service Manager Consult customers about all LCS sales channels and follow up regularly with all customers Grow business and actively promote and sell Krones and agency products Generating and expediting all new sales leads, opportunities and enquiries Responsible both technically and commercially for all LCS products, enquiries and orders. Building strong business relationships with both new and existing customers Identifying opportunities, understanding customer needs and highlighting Krones USP’s Create local sales initiatives and campaigns Create & deliver presentations to internal & external customers Negotiate contracts with customers Checking, preparing and issuing customer quotations Quotation follow up Recording new opportunities in CRM and ensuring all live enquiries are updated. Occasional travel to Europe and frequent travel within the Italy is to be expected Travel could be up to a 70/30 ratio in favour of travelling Experience and Qualifications At least three years’ experience in a same/similar industry with a proven track record. A background in Engineering is preferred High level of IT literacy, including Microsoft Word, Microsoft Excel, PowerPoint and ideally experience in using a CRM system Persuasiveness and assertiveness Strong negotiation skills Customer focussed Confident communicator at all levels Educated to at least HNC/ A level and above A full clean driving licence