About this role
Key Responsibilities Administer, support, and maintain SailPoint IdentityIQ / IdentityNow in production and non-production environments. Perform daily operations such as: User provisioning & de-provisioning Access certifications Access request workflows Application onboarding support Troubleshoot issues related to connectors, provisioning, tasks, jobs, and identity lifecycle processes. Work with internal teams to optimize and enhance IAM/IGA processes. Support broader security initiatives including: Endpoint Privilege Management (EPM) Patch management coordination Identity hygiene and governance improvements Learn and contribute to CyberArk EPM administration (training will be provided). Provide documentation, SOPs, and operational runbooks for IAM processes. Collaborate with audit and compliance teams to maintain security controls and evidence. Required Qualifications At least 5-6 years of experience in IAM/IGA operations, with strong hands-on exposure to SailPoint Admin functionalities. Experience with: Identity lifecycle management Access certifications Application onboarding Policy and role administration Basic understanding of: Privileged access concepts (PAM) Endpoint security or EPM tools Patch cycles and OS/application updates Ability to troubleshoot technical issues and coordinate with engineering teams as needed. Strong analytical and problem-solving skills.