About this role
Mediclinic Hoogland | Bethlehem | South Africa Closing date: 25/09/2026 Number of positions: 1 Recruiter name: Tebello Sekhoto Reference number: 73854 Workplace Type: On-site Permanent Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN PURPOSE OF JOB To manage and coordinate all telephonic communication and systems within the hospital in a professional manner to ensure efficient and effective communication on behalf of Mediclinic KEY RESPONSIBILITY AREAS Operate the hospital Telephone system daily as per policy and procedure Attend to all calls timeously in a professional manner ensuring that client expectations are exceeded Ensure patient confidentiality is maintained as per policy and procedure Check the Hospital alarm system daily and notify the relevant department in case of an emergency as per the Alarm Emergency Manual Follow the Hospital Emergency Preparedness Process in the event of an emergency as per Disaster and Emergency Plan REQUIRED EDUCATION ESSENTIAL EDUCATION: Grade 12 or equivalent DESIRED EDUCATION : None REQUIRED EXPERIENCE ESSENTIAL MINIMUM EXPERIENCE: None DESIRED EXPERIENCE Experience in private healthcare or similar environment; Switchboard operations and systems; hospital emergency procedures REQUIRED JOB SKILLS AND KNOWLEDGE Computer literate (Microsoft Office) Hospital Disaster and Emergency processes; procedures and policies Switchboard systems and operations All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements. Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile