About this role
The Terminal Operations Assistant supports daily passenger and vehicle operations at a ferry terminal. This position is designed for someone who enjoys working with people, can stay organized in a busy environment, and doesn't mind working both indoors and outdoors.
Typical duties may include:
• Greeting and checking in passengers
• Answering basic travel and schedule questions
• Assisting with vehicle staging before loading
• Communicating with vessel and terminal staff
• Answering phones
• Completing basic transactions and paperwork
• Helping passengers who need additional assistance
• Keeping terminal areas clean and organized
• Following safety and security procedures
• Helping coworkers during busy arrival and departure periods
Qualifications: Applicants should be friendly, dependable, comfortable communicating with the public, and able to remain calm when things get busy. No previous transportation or customer service experience is required.
Schedule: Part-time, approximately 10–20 hours per week, including weekends and some early mornings.
Starting Pay: $18.00 per hour. $18.00