About this role
Gym+Coffee is looking for an ambitious, energetic and commercially driven Retail Manager to join our team in Belfast.
This is a fantastic opportunity for an experienced retail leader who wants to play a key role in driving sales, profitability, team performance and brand experience, while creating a store environment that reflects the values and energy of Gym+Coffee. Candidate must be flexible Monday to Sunday.
What you will be Responsible for
Store Management:
• Support and drive the store business strategy through strong teamwork within store and across the wider business
• Empower team members to take initiative, solve problems and identify opportunities for development.
• Communicate information effectively to all parties, using appropriate language.
• Support Senior Management by embracing change in a positive and enthusiastic manner, ensuring effective execution of initiatives
• Build and maintain a strong unique customer experience culture within the store.
People Management:
• Assist in the hiring, onboarding, training, and developing of new team members.
• Identify the training & development needs of your team, and seek opportunities for people to fulfil their potential.
• Provide feedback on an employee’s performance through probation and the performance review cycle.
• Encourage and recognise outstanding team performance to increase team motivation and store morale.
Commercial Awareness:
• Take ownership of your store's commercial performance and understand the key drivers behind it.
• Communicate daily sales targets and results, ensuring the whole team understands how they contribute.
• Identify risks and opportunities and work with Senior Management to develop solutions.
• Monitor competitor activity and provide relevant feedback.
• Maximise stock availability through effective replenishment.
• Complete and analyse trade reports to support commercial decision-making.
Brand Experience:
• Be a strong ambassador for the Gym+Coffee brand.
• Deliver excellent customer service by understanding and meeting customer needs.
• Achieve individual and store sales targets through upselling and add-on sales.
Operations Management:
• Manage store schedules and monitor team annual leave, ensure employee timecards are accurate and approved for payroll.
• Support the Senior Management to ensure store operations are in line with brand expectations and company practice
• Ensure the store is a safe working environment by adhering to company H&S guidelines reporting and following up maintenance issues promptly
• Promote and deliver excellence in visual standards in-line with company guidelines and expectations
• Ensure all store banking and administration is reconciled each day in line with company procedures
Stock Management:
• Maintain best practice across the stock room and store office to ensure that all stock and administration is in line with company guidelines.
• Comply with company policies regarding receipt of deliveries ensuring they are dealt with within in a timely manner, minimising any stock loss impact on the store/business
• Protect stock and other company assets through promoting awareness of loss prevention within the team and through store compliance with security procedures.
WHAT WE'RE LOOKING FOR
• An experienced and confident retail leader who is passionate about the Gym+Coffee brand.
• Commercially focused and motivated by achieving sales targets.
• Passionate about customer experience with the ability to remain positive and composed under pressure
• A natural team motivator who leads by example and is focused on developing their team.
• Organised, proactive and solutions-focused, who is comfortable managing multiple priorities in a fast-paced environment.
• Flexible and available to work Monday to Sunday