About this role
Hilton Surfers Paradise are on the lookout for a Part Time Front Office All Rounder to join our team. As a Front Office All Rounder, you are passionate about delivering memorable and exceptional experiences to guests and creating iconic stays!
What will you be doing? A Front Office All Rounder truly influences the first impressions of our Guests and are responsible for performing the following tasks;
• Welcoming and fulfilling the check-in process for Guests and group arrivals • Completing the check-out process for departing guests using the hotel systems • Welcoming our executive guests in the executive lounge, providing warm and friendly service • Providing support in concierge, managing guest’s luggage and showing guests to their rooms • Managing effectively and efficiently guest requests • Maximizing sales revenues through up selling and marketing programs
What are we looking for?
• Calm, efficient, and organized with great attention to detail • Excellent personal presentation and communication skills • Ability to multi-task while maintaining a positive attitude when working with a Guest • Computer literate and able to navigate through Company systems Travel the world and grow your career with Hilton