About this role
TITLE: E-Merchandiser REPORTS TO: Sr. Digital & CRC Manager This is a contract-based position for 9 months (duration may vary depending on the start date). MAJOR RESPONSIBILITIES 1. E-Store Performance Analysis
• Prepare comprehensive performance reports to assist the team in developing robust e-catalogue strategies. • Maximize sales opportunities while maintaining a healthy mix of metier across the digital platform.
2. E-Merchandising Operations
• Lead the sales strategy and performance for assigned metiers. • Support e-store buying during Podium. • Monitor and manage product offer KPIs and the balance of the sales mix by metier. • Assist in developing and refining omnichannel offerings. • Manage the Shared Stock, including product selection, stock eligibility checks, and processing order/transfer requests. 3. Product Display & Web Content Development
• Drive sales by ensuring the correct products are published on the website in accordance with commercial and communication priorities. • Work closely with the E-Visual Merchandisers to define optimal layouts for product grids, ensuring fluid and intuitive navigation for visitors. 4. Networking & Collaboration
• Maintain close coordination with the Hermès Group Digital Department. • Build strong partnerships with the local Retail Merchandising Team, Communication Team, and Stores to enhance the brand site’s role and support organizational needs. 5. Others
• Ad-hoc support for Digital Assistant tasks (first few months) REQUIREMENTS & CAPABILITIES
• Experience: 5–10 years of experience in E-Merchandising is preferred; however, a diverse digital career is also valued. • Analytical Skills: Proficiency in data analysis, including advanced Excel skills, dashboard management, and e-commerce software. • Industry Knowledge: Strong interest in and knowledge of the luxury and fashion industries. • Team Player: A collaborative professional with a humble spirit. • Communication: Excellent communication and interpersonal skills. • Quality & Motivation: Highly self-motivated and driven by quality excellence. • Resilience: Ability to work effectively under pressure and manage multiple priorities. • Detail-Oriented: Highly organized with exceptional attention to detail.