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Customer Care Executive @ Career Site

INOnsiteFull-timeJob reference 269394
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About this role

Monitor and analyze credit card transactions to identify potentially fraudulent activities. Investigate fraud alerts and determine whether transactions are genuine or fraudulent. Take timely and appropriate action to prevent and mitigate financial fraud. Coordinate with internal teams as per established fraud control procedures. Maintain accurate records and ensure adherence to compliance guidelines. Support fraud detection, prevention, and risk mitigation activities. Follow defined processes, quality standards, and security guidelines.

Any Bachelor’s Degree – Freshers are eligible. Willingness to work in 24/7 rotational shifts and rotational weekly offs. Good Hindi communication skills. Fluent English communication skills – Verbal & Written. Basic computer knowledge. Strong attention to detail and analytical skills. Interest in banking, fraud prevention, and risk analysis. Ability to follow processes and handle sensitive information with confidentiality.

Any Bachelor’s Degree – Freshers are eligible. Willingness to work in 24/7 rotational shifts and rotational weekly offs. Good Hindi communication skills. Fluent English communication skills – Verbal & Written. Basic computer knowledge. Strong attention to detail and analytical skills. Interest in banking, fraud prevention, and risk analysis. Ability to follow processes and handle sensitive information with confidentiality.

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