About this role
Salary: £50,000 - 60,000 per year
Requirements: Proven experience designing, deploying and supporting VMware Cloud Foundation (VCF) / vSphere private cloud environmentsDegree in Computer Science/IT, or equivalent professional experienceStrong knowledge of data centre infrastructure, including compute, storage and networkingExperience with capacity management, system documentation and operational processesWorking understanding of information and data security principlesExperience acting as an escalation point for 2nd/3rd-line support teamsExperience gathering requirements from other departments and translating these into technical solutionsExperience delivering work to SLAs or agreed project timelinesVMware certification relevant to VCF/vSphere (e.g. VCP-DCV)Advanced VMware certification (e.g. VCAP, VCDX)Certification in a public cloud platform (AWS/Azure/GCP)ITIL FoundationExperience with VMware NSX and/or vSANScripting and automation experience (e.g. PowerCLI, Terraform, Ansible) to support a move towards proactive/automated serviceExperience working in a managed service or customer-facing environmentExperience working with Kubernetes or container environmentsExperience working with third-party suppliers and managing supplier relationshipsExperience mentoring or providing technical leadership to junior engineersConfident communicator able to explain technical decisions to engineers, project teams, customer stakeholders and end usersAbility to work independently, manage competing priorities and collaborate effectively across technical disciplinesAbility to build good relationships with customers and colleaguesAbility to maintain a high standard of work and technical capability, setting an example to junior members of the teamTakes ownership of actionsLearns about customer and stakeholder needs, interests and concerns Responsibilities: Assist in support of the data centre estateDevelop, support and maintain the private cloud based on VMware VCF 9.1Work with other departments to gather requirements and develop solutions that meet their needsDeliver robust, secure and reliable systems that are well defined and meet agreed availability targetsEnsure that all systems are documented effectively, processes are fit for purpose and capacity is managedStay up to date on the latest trends in technologiesProvide an escalation path for the Service Desk to assist in diagnosing and fixing systemsProvide evidence-based solution designsSecure data and infrastructure from threatsAssist in improving operational efficiencyAssist in increasing competitive advantageMove towards a proactive and automated serviceWork to SLA or agreed project timelinesAssist with BAU when required Technologies: AWSAnsibleAzureCloudCiscoGCPSupportITILKubernetesNetworkSecurityTerraformVMwareArchitect More:
We are ITPS, and we are offering an exciting opportunity to join our small, highly collaborative platforms team in a hybrid role based at our data centre in Chester-le-Street, County Durham, with around three days each week on site and a preferred commute distance of DH2 1AQ. Our standard hours are 8:30am to 5:00pm, and we offer a pay band of £50,000 to £60,000 per year depending on skills, experience and certifications. We are experts in solving complex business problems through intelligent and secure IT implementation that protects and transforms organisations, helping them to grow. With 26 years of experience, we partner with public and private sector organisations to deliver data centre, cyber security, cloud, data and analytics, network services and managed services solutions. Our accredited engineering teams and strategic relationships with partners such as Microsoft and Cisco help us deliver benefits that make our customers more agile, competitive and resilient. We also offer a wide range of benefits, including 27 days annual leave, your birthday off, annual pay reviews, Perkbox membership, online GP and physiotherapy service, enhanced sick pay and family leave, salary sacrifice pension matching up to 7%, funded training and certification, and additional hybrid, cycling, voucher, electric car and Costco benefits after probation.
last updated 38 week of 2026