About this role
Salary: £30,000 - 60,000 per year
Requirements: Proven experience delivering and supporting Microsoft Dynamics 365 CE implementations.Strong functional knowledge of Dynamics 365 Sales.Strong functional knowledge of Dynamics 365 Field Service.Demonstrable experience supporting go-live, hypercare, and user adoption programmes.Ability to troubleshoot functional issues and work effectively with delivery teams to drive resolution.Excellent stakeholder engagement, communication, and relationship management skills.Strong facilitation, training, and knowledge transfer capabilities.Experience working directly with business users in a fast-paced project environment.Experience within manufacturing, engineering, or field service organisations is desirable.Knowledge of Microsoft Dataverse and the Power Platform is desirable.Experience working within Agile delivery environments is desirable.Microsoft Dynamics 365 certifications would be advantageous. Responsibilities: Provide floorwalking, hypercare, and end-user support during and following go-live.Support business users with day-to-day system queries and facilitate knowledge transfer.Deliver user adoption initiatives, training sessions, and best practice guidance.Assist with User Acceptance Testing (UAT), defect triage, and issue resolution.Work collaboratively with business stakeholders, SMEs, and project delivery teams to optimise processes and maximise system utilisation.Gather and document user feedback, identifying opportunities for continuous improvement.Escalate and coordinate resolution of functional issues with technical and delivery teams where required.Act as a trusted advisor to business users during the transition to Dynamics 365 CE. Technologies: SupportOffice 365 More:
TXP is seeking an experienced Dynamics 365 CE Functional Consultant / Floorwalker to support a major Dynamics 365 Customer Engagement (CE) rollout. This role will play a critical part in ensuring a successful go-live and driving user adoption across the business. The position is based in Leeds (LS12) and is onsite four days per week on a 3 month initial contract, with a day rate of £500-£600 per day inside IR35.
last updated 38 week of 2026