About this role
Salary: £? - ? per year
Requirements: Experience supporting adoption of Microsoft 365, Copilot, digital workplace tools, productivity platforms, AI/Agentic tools, or enterprise technologyExperience with Copilot Studio, Agent Builder, Power Platform, Microsoft Graph, Viva, SharePoint knowledge managementStrong understanding of Microsoft 365 tools, including Teams, Outlook, Word, Excel, PowerPoint, SharePoint, and OneDrivePractical understanding of Microsoft 365 Copilot use cases, prompt guidance, agents, adoption barriers, and user support needsStrong communication, facilitation, training, user engagement, and stakeholder management skillsAbility to create clear guidance, use cases, FAQs, playbooks, and adoption materialsExperience tracking usage, feedback, training, adoption activity, and benefitsAbility to work with business users, Technology teams, L&D, Communications, Security, Data Governance, and external partnersStrong awareness of data privacy, information security, oversharing risk, and responsible AI useExperience with enterprise change management, champions networks, digital adoption platforms, or training deliveryExperience supporting phased rollout to large user populationsExperience measuring productivity benefits, time saved, quality improvement, or user satisfactionFamiliarity with Microsoft Purview, sensitivity labels, DLP, retention, and information protectionExperience in infrastructure services, utilities, transport, telecoms, water, or field operationsFamiliarity with service adoption, ITIL, or change frameworks Responsibilities: Lead the adoption, enablement, and value realisation of Microsoft 365 Copilot across GroupHelp turn the Copilot rollout from a licence deployment into a structured productivity and capability programmeEnsure the right users receive the right support, training, communications, use cases, governance, and feedback loopsWork with the AI Portfolio Manager, AI Enablement & Adoption Lead, AI Solutions Lead, Technology teams, Microsoft partners, L&D, Communications, Security, Data Governance, and business sponsors to drive safe, measurable adoption of CopilotHelp define personas, prioritise cohorts, build champions, capture use cases, monitor usage, gather feedback, and evidence valueOwn day-to-day Copilot adoption planning, cohort readiness, training coordination, user engagement, champions support, communications input, use-case development, feedback collection, adoption measurement, and benefit trackingSupport the migration away from MAGI, helping users understand the approved Copilot approach and working with partners to ensure rollout activity is practical, safe, and measurableAct as a specialist adoption lead for Microsoft 365 Copilot and guide AI Champions, Copilot users, and business stakeholdersSupport the phased rollout of Microsoft 365 Copilot across GroupHelp define user cohorts, personas, business readiness criteria, priority groups, and adoption wavesMaintain Copilot rollout status, dependencies, risks, issues, and decisions with the AI Portfolio Manager and programme stakeholdersCoordinate with Technology teams, Microsoft partners, and internal stakeholders on rollout planning, readiness, communications, and adoption activitySupport the transition from MAGI to Copilot, ensuring users have a clear path, guidance, and supportSupport the development of an agentic marketplace to encourage the widespread adoption and use of certified Copilot agentsDevelop and maintain Copilot guidance for different user groups, including executives, EAs, managers, knowledge workers, analysts, and operational support teamsCoordinate practical training, demos, clinics, webinars, and user support materialsAlign Copilot training with the wider AI literacy programmeCreate and maintain prompt guidance, examples, FAQs, how-to content, use-case libraries, and success storiesSupport AI Champions with materials, updates, community content, and escalation routesWork with business stakeholders to identify practical Copilot use cases that improve productivity, quality, consistency, decision support, and knowledge workPrioritise Copilot use cases by value, reusability, ease of adoption, risk, and relevance to user personasCapture evidence of adoption, usage, feedback, time saved, quality improvement, and business valueInclude Copilot benefits in the wider AI portfolio and executive reportingIdentify where Copilot is not suitable and where another approved tool, automation, workflow, or data solution is requiredTrack Copilot adoption metrics, user feedback, training attendance, champion activity, use-case maturity, and adoption barriersIdentify where additional support, communications, training, governance, or technical readiness is requiredProduce regular adoption updates for the AI Portfolio Manager and relevant programme forumsCapture lessons learned from pilots and early adopters to improve future rollout wavesMonitor common issues, misconceptions, and user needs, and translate them into improved guidanceEnsure Copilot adoption activity reflects our approved AI, data, privacy, security, and information governance approachWork with Data & AI Governance, Information Security, and Data Protection to ensure guidance is clear on responsible use, data handling, sensitive information, and escalation routesReinforce the position that Copilot is the default enterprise productivity AI tool unless other tools are formally justified and approvedSupport communication of what Copilot can and cannot be used for within Group Technologies: AICopilotExcelSupportITILMicrosoft 365SecuritySharePointOffice 365 More:
Morgan Philips Group is a global talent solutions business operating in over 18 markets across Europe, North and South America, Asia, and the Middle East and Africa. We embrace the latest technology, including video ads and CVs, as well as social recruiting, and we tailor our services to the new world of work while keeping people at the centre of what we do. This is a six-month inside IR35 contract based in Stevenage with hybrid working, starting on 28 September, supporting a sector environment spanning energy, utilities, and telecoms across a group of 15,000+ employees. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
last updated 38 week of 2026