About this role
Salary: £28,000 - 32,000 per year
Requirements: Experience supporting and maintaining IT infrastructureStrong understanding of network infrastructure, routing and switchingExperience with IT security and firewalls/filteringExperience with Windows Server environmentsExperience with Microsoft 365Experience with Azure Active Directory / Microsoft Entra IDExperience with virtualisationExperience with storage and backup solutionsExperience with Windows operating systemsExperience with VoIP and SIP technologiesExperience troubleshooting hardware, software and network issuesStrong communication skillsAbility to confidently support users with varying levels of technical knowledge Responsibilities: Provide day-to-day technical support to users across the businessAct as the first point of contact for internal IT queries and issuesManage and maintain our network infrastructure and hardwareMaintain and administer our Microsoft 365 environmentMonitor the performance, reliability and security of our IT systemsIdentify technical issues and implement effective solutionsRecommend improvements to our existing systems, processes and infrastructureSupport the ongoing development and improvement of our internal IT systemsOversee and contribute to the continued development of our CRMWork closely with senior management on IT requirements and future projectsProvide IT support across our three Cheshire offices, with some travel between locations required Technologies: Active DirectoryAzureCRMHardwareSupportMicrosoft 365MobileNetworkSecurityWindowsOffice 365Cloud More:
We are Ice Comms Ltd, a leading UK provider of business mobile connectivity and VoIP solutions based in Crewe, Cheshire. Our experienced team provides competitive solutions, outstanding service and reliable ongoing support to hundreds of SMEs across the UK. We are looking for an experienced and proactive Internal IT Specialist to join us on a full-time, permanent basis. This is a varied, hands-on role with the opportunity to take ownership of internal IT within a growing business and help improve our systems as we continue to develop. We offer a salary up to £32,000 depending on experience, Monday to Friday hours from 8:45am to 5:15pm, and 20 days annual leave plus bank holidays.
last updated 38 week of 2026