About this role
About the job At Flatpay, we're building products that make running a business simpler. Flatpay is one of Europe's fastest-growing fintechs. Founded in Copenhagen in 2022, we've grown to 100,000+ merchants across seven markets - Denmark, Finland, France, Italy, the UK, Germany, and the Netherlands - and recently became Denmark's fastest-ever unicorn at a €1.5B valuation. Thousands of merchants rely on our payment solutions every day. As we continue expanding our POS offering, we're looking for a Senior Product Manager who can turn complex merchant needs into products that are intuitive, reliable, and commercially impactful. We're now scaling aggressively across Europe and investing heavily in product. This is not a role for someone who wants to manage a backlog from a distance. We need a product leader who enjoys spending time with customers, challenging assumptions, making difficult prioritization decisions, and working closely with engineers, designers, commercial teams, and leadership to shape the future of our POS platform. What you'll do You'll own a meaningful slice of our POS product - the software that runs the front of house for thousands of restaurants, cafés, retail stores, and salons across Europe - and be accountable for delivering outcomes, not just features. Our merchants are not procurement teams at large enterprises. They're owner-operators. That means the bar for usability, reliability, and clarity is brutally high — a confusing settings menu or a slow checkout flow costs them real sales on a Friday night. You'll spend real time in those venues, not just in Figma. Your work will include: Defining and driving product strategy for POS solutions across multiple merchant segments Sit with merchants and watch them work. Learn the difference between what they say in interviews and what they actually do on a busy Friday lunch. Bring those insights back into the roadmap Translating customer insights, business objectives, and technical constraints into clear product direction Understand the critical merchant value and plan the MVP rather than big deliveries Working closely with engineering and design teams to deliver high-quality solutions at pace Using data, customer feedback, and market insights to evaluate product performance and guide decisions Helping establish product management best practices as Flatpay continues to scale Who you are We're less interested in whether you've worked with a specific framework and more interested in how you think and operate. We hope you are comfortable operating in a hyper-growth environment where the org chart and the roadmap both move fast. You likely bring: 6+ years of product management experience in software, fintech, payments, POS, SaaS, or a similarly complex domain Background launching products 0->1 and 1->10 into multiple European markets The ability to navigate ambiguity and create clarity for teams around you Experience working with cross-functional product development teams Confidence communicating with both technical and non-technical audiences A data-informed mindset without becoming data-dependent Excellent written and spoken English. Danish, French, Italian or German is a plus, not a requirement Strong commercial instinct. You think about adoption, revenue, and unit economics, not just feature usage Willingness to spend time in the field with merchants across our markets AI literacy and implementation into everyday life and products is highly required Bonus points if you have experience with: Payments or acquiring Point-of-sale systems Merchant-facing products Omnichannel commerce Subscription or transaction-based business models Familiarity with Android-based payment hardware (PAX, Ingenico, or similar) After your 3 months, you have: Built deep knowledge of merchant needs and operational realities across multiple markets Established a clear product direction in a collaboration with other PMs and Product Director Built deep knowledge of Flatpay product offering and identify gaps Delivered meaningful improvements that merchants actively value Created strong partnerships across product, engineering, design, commercial teams, and leadership Contributed to a stronger product culture across Flatpay Why Flatpay? We're building in a market where reliability matters, customer expectations evolve quickly, and product decisions have a direct impact on real businesses. You'll join a company with ambitious growth plans, short decision-making paths, and the opportunity to influence products used every day by merchants across Europe. If you're excited by solving real-world problems, working closely with customers, and building products that combine software, payments, and commerce, we'd love to hear from you. Perks and benefits This job comes with several perks and benefits Near public transit Near public transit Free office snacks Free office snacks Paid holiday Paid holiday Free coffee / tea Free coffee / tea Work life balance Work life balance Flexible working hours Flexible working hours See all 18 benefits Working at Flatpay See company profile WHAT IS FLATPAY? At Flatpay, we believe that merchants deserve a payment solution that is easy to understand, affordable, and free from hidden fees. That's why we offer a straightforward pricing model with no setup fees for terminals, no subscription fees, and a flat rate for all card types. It's a breath of fresh air compared to the complicated and confusing pricing structures of our competitors. What sets Flatpay apart is our dedication. We continuously strive to stay ahead of the curve, adapting our solutions to meet our client's evolving needs. Ready to be part of something extraordinary? WHAT's THE CULTURE LIKE? Flatpay is a fast-moving, performance-driven environment where people are trusted to take ownership from day one. We value initiative, resilience, and a strong work ethic. Our teams are collaborative and supportive, but we also set clear expectations and hold ourselves accountable to results. As a growing business, things move quickly. That means you’ll have the opportunity to take on real responsibility early, contribute ideas, and see the impact of your work directly. It also means being comfortable with change, solving problems as they arise, and continuously improving how we operate. We’re best suited to people who are motivated by challenge, enjoy working towards clear goals, and want to develop in a commercial, high-energy environment. WHY CHOOSE FLATPAY? Flatpay offers the opportunity to take real ownership, develop valuable skills, and grow your career in a fast-moving, ambitious company where performance and initiative are recognised. Read more about Flatpay