About this role
Customer Service Representative - Sumter, SC
Job Description: ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site"
Banking Customer Service Representative Join our dynamic team at Foundever in Sumter, SC where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1057 Broad Street, Suite B, Sumter, SC 29150. Please note that candidates must reside within commuting distance to our office.
Job Overview As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us • Competitive Pay: Starting at $17/hour, with paid training at $15/hour. • Work Schedule: Minimum 40 hours per week, with weekend availability as needed. • Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts. • Growth Opportunities: Clear pathways for career advancement within the company.
Required Experience: What We’re Looking For • Location: Must reside in Sumter, SC, or within commuting distance • Age Requirement: Must be at least 18 years old • Education: High school diploma or GED equivalent is required • Experience: Preferred 6 months to 1 year of relevant work experience • Availability: Must have flexible availability during operating hours • Customer Service Skills: A professional attitude and aptitude for customer service are essential
Key Skills • Tech-Savvy: Proficient in navigating system tools to search for information and answers • Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently • Reliability: Dependable and responsible, with a strong commitment to your role • Critical Thinking: Capable of assessing situations and developing empathetic solutions • Service Orientation: A personal drive to serve others with compassion and professionalism • Organizational Skills: Strong organizational abilities to manage tasks effectively • Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.