About this role
Job summary
Interviews will be held on 19th and 20th October at EEC Head Office, St Ives PE27 4LG. Fixed Term or Secondment opportunity.
The Education Team (MPET) supports pre and post-registration clinical learners across multiple professions and delivers a range of educational programmes for Trust staff. We work with clinical services to maintain high-quality learning environments and placements, ensure appropriate learner allocation, and support learners with any challenges or concerns.
We have an exciting opportunity for a motivated, and experienced Administrator to join our busy team.
The successful candidate will provide comprehensive, accurate, and timely administrative support to MPET, contributing to the effective delivery of multiprofessional education across the Trust.
You will be forward-thinking, flexible, with excellent organisational, communication, and IT skills, alongside good attention to detail. Previous administrative experience is essential, and you will be confident working independently and as part of a team in a fast-paced environment. We offer a challenging and rewarding role within a friendly and supportive team.
Applicants should clearly demonstrate how they meet the essential criteria through their employment history, experience, qualifications, and supporting information.
"Should we receive a high number of applications we will close this vacancy at any point after 25/09/2026"
Main duties of the job
Provide comprehensive administrative support across all MPET workstreams.
Manage enquiries promptly and professionally, escalating where appropriate, and monitor MPET inboxes to ensure requests are logged, prioritised and responded to or redirected accordingly.
Maintain accurate databases, electronic records and shared folders in line with Trust information governance requirements.
Support Study Leave administration, including processing applications, preparing documentation and providing administrative support to Study Leave Panel meetings.
Provide administrative support for MPET meetings by preparing agendas and papers, taking minutes, maintaining action logs, tracking actions and distributing meeting documentation.
Maintain and update MPET information on the staff intranet, Padlets and learner app, ensuring content is accurate and up to date.
Support learner and student feedback processes by issuing evaluations, collating responses and producing reports.
Administer education and training programmes, including Practice Assessor/Educator training, Care Certificate, clinical skills and learner inductions. Responsibilities include managing bookings, attendance records, course materials, certificates and updating ESR records.
Provide administrative support for meetings & training events, including coordinating venues, equipment, resources, participant communications, travel and parking arrangements, and attend events where required to provide on-site administrative support.
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Job description Job responsibilities Job Purpose
To support the Multiprofessional Practice Education Team (MPET) by providing comprehensive, high quality, accurate and timely administrative support; contributing towards the effectiveness and efficiency of multi professional education and providing learners of all clinical professionals (medical and non-medical) with a high-quality learning environment across the Trust.
Main Duties & Responsibilities To provide administrative support across all workstreams supported by the MPET.
To deal efficiently and effectively with email and telephone enquiries received by the MPE Team in a professional, efficient and timely manner, escalating queries where appropriate.
Monitor MPET inboxes, ensuring enquiries are recorded, prioritised and responded to or redirected appropriately.
Maintain, update and ensure the accuracy of MPET databases, electronic records and shared folders in line with Trust information governance requirements.
Support the administration of Study Leave processes, including collating applications and preparing documentation for Study Leave Panel meetings.
To issue and distribute agendas, take minutes / update actions logs and distribute meeting documents afterwards for meetings being chaired by the MPET.
Provide administrative support to meetings chaired by MPET, including preparing and distributing agendas and papers, taking accurate minutes, maintaining action logs and tracking progress, circulating documentation following meetings.
To maintain and update the MPET sections on the staff intranet, padlets and learner app to ensure that the information provided is accessible, accurate and up to date.
Support the coordination of learner and student feedback processes by issuing evaluation requests, collating responses and producing reports for review.
Administer training and education activity delivered by MPET (such as Practice Assessor / Educator training, care certificate, clinical skills, learner inductions). Managing bookings and attendance records, preparing course materials and registration documentation, issuing certificates, updating Electronic Staff Record (ESR) systems where required
Provide administration for meetings and event arrangements including venue hire, taking bookings, provision of equipment/resources, pre-event material, travel and parking arrangements. If appropriate you may be required to attend in person training events to provide administrative support.
Communication To communicate in a clear, honest and respectful manner at all times.
To establish and maintain good relationships with internal and external colleagues to enhance the work of the team.
To contribute to the teams communication by co-ordinating and distributing information through various channels in an accurate and timely manner.
Ability to communicate in a clear, honest and respectful manner.
Ability to establish and maintain relationships
Ability to communicate and share information using various mediums e.g. emails, letters, verbally.
People Management Maintaining own personal and professional development and taking part in annual appraisal, KSF process and one to one supervision.
Undertake mandatory and statutory as required by Trust policy.
Infection Control The trust staff are responsible for protecting themselves and others against infection risks.
All staff regardless of whether clinical or not are expected to comply with current infection control policies and procedures and to report any problems about this to their managers.
All staff undertaking patient care activities must attend infection control training and updates as required by the trust.
All clinical staff or any staff working in clinical areas are expected to be bare below the elbow with no hand or wrist jewellery except for one plain band (no stones or engraving)
Health and Safety Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act (1974), to ensure the agreed safety procedures are carried out to maintain a safe environment for employees and visitors.
To ensure that the trusts Health and Safety Policies are understood and observed and that procedures are followed.
To ensure the appropriate use of equipment and facilities and the environment is maintained in good order.
To take the necessary precautions to safeguard the welfare and safety of themselves, patients, staff and visitors, in accordance with the Health and Safety at Work Act.
To undertake appropriate Health and Safety training to support safe working practice including, where appropriate, its management.
Person Specification
Qualifications & Training Essential
GCSEs in Maths and English (Grades A-C / 4-9) or equivalent including functional skills
Desirable
NVQ Business Administration minimum level 2
Experience Essential
Experience of working in a busy administrative role.
Desirable
Experience of working within an NHS organisation Experience in using Microsoft Teams
Skills & Knowledge Essential
Able to communicate effectively in written and verbal English Language Ability to plan and organise own work according to strict deadlines. Demonstrates strong IT skills. Confident in using Microsoft Excel, Teams and Word. Demonstrates ability to work flexibly as part of a team and using own initiative. Demonstrates excellent communication skills, ability to establish and maintain relationships. Ability to communicate and share information clearly and in a respectful manner using various mediums - e.g. emails, letters, verbally.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name East of England Community Health and Care NHS Trust (Cambridge)
Address Norfolk or Cambridgeshire
Units 7/8, Meadow Park, Meadow Lane
St Ives
PE27 4LG
United Kingdom
Employer's website https://www.eastofenglandcommunityhealthandcare.nhs.uk/ (Opens in a new tab)