About this role
Job summary
We are seeking a part time receptionist to join our busy, friendly and experienced reception team. The position is for 23 hours per week based at our North Somercotes site - Tuesday 8am-5.00 pm, Thursday 8am-5.00pm, Friday 12.30pm-6.30pm.You will also need to be available to cover holidays and sickness on the other days of the week and also have the ability to travel to our Manby site.
We are looking for an enthusiastic and professional individual who demonstrates excellent communication skills and is able to prioritise workload. Previous experience in a GP setting and in using a clinical system (e.g. Systmone) would be advantageous.
Main duties of the job
Reception is the first contact our patients have with the surgery. We are looking for a caring and confident individual who will be able to assist patients with their needs. In this busy environment you will be answering the phone, using the computer system and communicating with our other departments.
About us
Our goal is to deliver high quality healthcare which is safe, effective, caring and responsive to the needs of our patients by following current best practice recommendations. We pride ourselves in providing the best possible service in the most suitable environment. To that end we have extensive training and development programmes.
Job description Job responsibilities
Booking appointments for patients either over the telephone or in personAnswering phone call's and responding to enquiriesOpening and sorting postChaperoning clinicians if requiredWorking from specific lists to book patients in for testingElectronically filing documentsDirecting telephone calls to appropriate departmentsOpening and closing the premisesChecking emails and processing documentsBe available to cover holidays and sicknessOur opening hours are 8.00am - 6.30pm so you will be required to work inside these hours
Person Specification
Qualifications Essential
GCSE English and Maths Grade c or above
Desirable
System One knowledge an advantage
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Marsh Medical Practice
Address Keeling Street
North Somercotes
Lincolnshire
LN11 7QU
United Kingdom
Employer's website https://www.marshmedicalpractice.com/ (Opens in a new tab)