About this role
Job summary
Band 7 | Quality Directorate | Corporate Services
Are you passionate about quality improvement, clinical assurance, governance, and driving positive change across healthcare services?
We have an exciting opportunity for an experienced and motivated Clinical Assurance Manager to join our Quality Team. This influential role will lead and support clinical assurance, audit, accreditation and improvement activity across the Trust, helping to ensure high standards of care and continuous service improvement.
Working closely with senior clinical and operational leaders, you will provide expert advice on clinical audit methodology, assurance processes and quality improvement initiatives. You will coordinate Trust-wide assurance projects, support national audit participation, and contribute to reporting that informs quality governance and Board assurance.
This is an excellent opportunity for a skilled governance, audit, quality improvement or assurance professional looking to make a significant impact on patient safety and service excellence.
Main duties of the job
As the Clinical Assurance Manager, you will:
Lead and coordinate Trust-wide clinical audit and assurance projects. Support the development and delivery of improvement programmes arising from audit and assurance findings. Provide specialist advice on audit design, methodology, data analysis and reporting. Coordinate participation in national clinical audits and assurance programmes. Support accreditation programmes and quality assessments across services. Produce high-quality reports for senior leaders, committees and Trust Board assurance processes. Work collaboratively with clinical teams, governance leads and senior managers to improve quality and patient safety. Supervise and support the Clinical Assurance Specialist and other junior team members. Deliver training and guidance on clinical audit, assurance and quality improvement methodologies.
About us
At Norfolk and Suffolk NHS Foundation Trust, inclusion is at the heart of how we work. We are committed to creating a fair, transparent and accessible recruitment process where every candidate has the opportunity to succeed.
We actively encourage applications from people from all backgrounds, particularly those currently underrepresented in our workforce, including those from the global majority. We recognise that not everyone has equal access to opportunities and are working to address this.
We are committed to providing reasonable adjustments throughout the recruitment process and ensuring all candidates receive a positive and equitable experience.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
At NSFT, our values guide everything we do:
We Are a Team We Are Accountable We Learn and Improve We Are Kind We are committed to creating an inclusive workplace where everyone feels valued, respected and supported to achieve their potential. You'll have opportunities for professional development, leadership growth and the chance to make a real difference to the quality of care delivered across the Trust.
Job description Job responsibilities
The Quality Team plays a key role in supporting continuous improvement and assurance across the Trust. This post offers the opportunity to work with a wide range of clinical and corporate colleagues, contributing directly to patient safety, governance and service development initiatives.
Ready to help shape quality and assurance across the Trust? We would love to hear from you.
About You
We are looking for someone who possesses:
Essential
Postgraduate qualification in a relevant subject such as quality improvement, clinical audit, research, governance or equivalent demonstrable experience. Extensive NHS experience. Significant experience of undertaking and coordinating clinical audit, assurance projects or research activity. Strong project management and organisational skills. Excellent written and verbal communication skills. Ability to influence and work effectively with senior clinicians and managers. Experience of analysing, interpreting and presenting complex information and data. Ability to work independently and manage multiple priorities. Desirable
Experience of supervising staff. Knowledge of national healthcare quality standards, assurance frameworks and accreditation programmes. Advanced Microsoft Office skills and experience using audit or governance systems.
Person Specification
Qualifications Essential
Post graduate qualification in a relevant subject, such as quality improvement, audit &/or research or equivalent demonstrable experience
Experience Essential
Extensive NHS experience. Significant experience of undertaking and coordinating clinical audit, assurance projects or research activity.
Desirable
Experience of supervising staff.
Knowledge Essential
Advanced use of techniques to analyse, interpret and present qualitative information
Desirable
Knowledge of main institutions and government organisations setting nationally agreed standards for best practice
Skills Essential
Excellent interpersonal and communications skills. Ability to produce high quality documents. Can initiate, plan, manage, and deliver projects with minimum oversight.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Norfolk & Suffolk Foundation NHS Trust
Address Floor 7, County Hall
Martineau Lane
Norwich
NR1 2DH
United Kingdom
Employer's website https://www.nsft.nhs.uk/Pages/Home.aspx (Opens in a new tab)