About this role
Job summary
We are a rural GMS training practice caring for 10,000 patients, half dispensing, a provider of surgical services and a high QOF achiever.
We are looking to recruit an Administration Assistant for 19 hours per week, to assist the administrative team in the day to day running of the practice also taking responsibility for their own workload.
The 19 hours will be worked on Monday, Thursday & Friday, how the hours can be spread over these three days is open to discussion.
Main duties of the job
Provide administrative support to the Practice Manager, Assistant Practice Manager, Senior Administrator and Business Support Administrator, assisting with tasks and projects as required to support the effective day-to-day operation of the practice.
See Job Description for full duties
**Full training will be provided.
About us
Winterton Medical Practice is a forward thinking GMS Dispensing Practice based in a small market town in North Lincolnshire over two sites. We are a Teaching practice and a Training practice with the Hull York Medical School. We reside in purpose built premises which includes a Minor Surgery Suite:
10,000 stable patient population
SystmOne Clinical System
High QOF Achiever
Rated Outstanding for the care given to our older population and Good in all other areas by CQC
Friendly supportive practice team with a real commitment to high quality patient care
Good local Schools and Colleges
Good road networks
Job description Job responsibilities
Winterton Medical Practice
Job Description
Job Title: Administration Assistant
Purpose of the Post. Provide administrative support to the Practice Manager, Assistant Practice Manager, Senior Administrator & Business Support Administrator
Main Duties and Responsibilities
Provide administrative support to the Practice Manager, Assistant Practice Manager, Senior Administrator and Business Support Administrator, assisting with tasks and projects as required to support the effective day-to-day operation of the practice.
Develop and maintain a high level of competency in the practice clinical system, including the ability to input, retrieve and analyse data accurately. Provide support with day-to-day IT and clinical system queries and troubleshooting in the absence of the Reception Supervisor, escalating issues where appropriate.
Qualify & Outcomes Framework (QOF)
Support the delivery of QOF requirements alongside the Business Support Administrator. Duties will include, but are not limited to, inviting patients for reviews on specific disease areas, such as Asthma/COPD. Responsibilities may change and develop in line with updates to QOF specifications and practice requirements.
Other duties include
Hysterectomy Tasks Re QOF Coding
Dementia Register Toolkit Maintaining an accurate register
Surgical Unit
Support the Business Support Administrator with the day-to-day operational requirements of the Surgical Unit, including inviting patients to planned surgical sessions, responding to patient enquiries, preparing theatre paperwork, and providing general administrative support to ensure sessions run efficiently.
Mandatory Training
Maintain oversight of mandatory training for all practice staff, ensuring training is completed within required timescales, with appropriate follow-up where necessary, supported by the Practice Manager and Assistant Practice Manager.
Patient Invitations
Whooping Cough & RSV Vaccination invitations
Shingles Vaccinations Age Related & Vulnerable Patients
Hep A Booster & Pneumococcal Invites
Cervical/Bowel & Breast Screening Awareness
Learning Disabilities Check Invites
NHS Health Check invitations
Recalls Patient Follow-Ups
HbA1c Recalls
General Blood Recalls
Other General Miscellaneous Recalls
IUD Recalls
SystmOnline Oversight
Consent Sharing SMS
Follow up re patients turning 11 & 13
General Administration Duties
Access to Online Records Searches
Residential Home Searches
Out of Area Registration Request
Recording Smear Results & adding Recalls
Enhanced Hours summaries to PCN Practices
PSA Spreadsheet Oversight Management & Coding for Invoicing
Shared Care Medication Oversight of Blood Recalls
Bariatric Surgery Search
Allergies Search Re: Penicillamine
GTT Testing
Pts on listed Medication Add reminders to records
Vaccination & Codes Searches Add Payment codes
Search on Patients with Pacemaker Fitted re Patient Plan Alert
Patients on Neuroleptic Injections Search/Follow up
This document may be amended following consultation with the post holder, to facilitate the development of the role, the practice, and the individual. All personnel should be prepared to accept additional, or surrender existing duties, to enable the efficient running of the practice.
Person Specification
English Language Essential
Fluency in written / spoken English
Qualifications Essential
Good level or IT experience / Knowledge. GCSE (or equivalent) Mathematics and English Grade C or above
Desirable
Use of Excel and Word to an advanced level
Experience Essential
At least 2 years experience in an administrative role with particular focus on supporting the administrative oversight of service provision. Skills and Experience in data management specifically presenting/sharing information/data with the management team in an electronic format. Ability to work in a busy environment and prioritise work effectively. Ability to work to deadlines.
Desirable
Experience of working in Primary Care. Expert in using the SystmOne Patient Records System with the ability to run complex searches (training will be given where necessary).
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Winterton Medical Practice
Address Manlake Avenue
Winterton
Scunthorpe
DN15 9TA
United Kingdom
Employer's website https://www.wintertonmedicalpractice.nhs.uk (Opens in a new tab)