About this role
Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
Position Summary:
We are seeking a customer-focused and detail-oriented Logistics Specialist - Warehouse Operations to manage daily warehouse and logistics activities, ensuring the efficient receipt, storage, inventory control, and distribution of materials and finished goods. This role is responsible for coordinating inbound and outbound shipments, maintaining inventory accuracy, supporting customer delivery requirements, and working collaboratively with internal and external stakeholders to optimize warehouse operations, cost efficiency, and service performance.
The ideal candidate will demonstrate accountability, agility, collaboration, and innovation while ensuring compliance with company policies, safety standards, and regulatory requirements in support of a technology company serving the Utilities & Energy sector.
Duties & Responsibilities:
Warehouse Operations Management
• Oversee daily warehouse operations, including receiving, put-away, storage, picking, packing, and shipping activities.
• Ensure optimal warehouse space utilization and adherence to safe material handling practices.
• Coordinate third-party warehouse providers (3PLs) to meet service level expectations, inventory accuracy targets, and operational objectives.
• Monitor warehouse performance metrics and implement corrective actions to improve productivity, efficiency, and customer satisfaction.
• Ensure compliance with company safety, quality, regulatory, and operational standards.
• Foster a culture of continuous improvement, accountability, and operational excellence.
Inventory Management & Control
• Maintain accurate inventory records through regular cycle counts, stock audits, and inventory reconciliation activities.
• Investigate inventory discrepancies and ensure timely resolution and adjustment of inventory records.
• Monitor inventory levels to support production schedules, customer demand, and business continuity requirements.
• Ensure the availability of critical materials while minimizing excess, slow-moving, and obsolete inventory.
• Support inventory optimization initiatives that improve inventory accuracy, turnover, and supply chain performance.
• Leverage data and analytics to identify inventory trends and improvement opportunities.
Logistics & Distribution Coordination
• Plan, schedule, and coordinate inbound and outbound shipments for internal and external customers.
• Serve as the primary liaison between customers, transportation providers, freight forwarders, and warehouse operations teams.
• Proactively monitor shipment status, resolve transportation issues, and ensure timely product delivery.
• Coordinate shipping documentation and ensure compliance with import/export regulations and corporate requirements.
• Support transportation planning and execution activities to achieve customer service and operational objectives.
• Build authentic and collaborative relationships with logistics partners and stakeholders to drive consistent service delivery.
Cost Management & Process Improvement
• Control logistics and warehousing costs by evaluating shipment methods, consolidating loads, and identifying cost-saving opportunities.
• Analyze warehouse and logistics data to support inventory planning, capacity utilization, and operational decision-making.
• Participate in continuous improvement initiatives focused on warehouse efficiency, transportation performance, and inventory accuracy.
• Assist in developing and updating logistics procedures, work instructions, and operational standards.
• Support innovative solutions that enhance supply chain visibility, efficiency, and customer outcomes.
Stakeholder Management
• Collaborate closely with Production, Procurement, Customer Service, Planning, Sales, and Supply Chain teams to support business objectives.
• Provide logistics, inventory, and operational performance reporting to management and stakeholders.
• Respond to customer inquiries and resolve logistics-related issues in a timely and professional manner.
• Promote strong cross-functional collaboration and alignment across internal and external stakeholders.
Required Skills & Experience:
• Bachelor's Degree in Logistics, Supply Chain Management, Industrial Engineering, Business Administration, or a related field.
• 3-5 years of experience in warehouse operations, logistics, or supply chain management, preferably within a manufacturing environment.
• Experience working with Warehouse Management Systems (WMS), ERP platforms, and inventory management processes.
• Experience coordinating transportation providers, freight forwarders, and third-party logistics (3PL) partners.
Technical & Functional Skills:
• Strong knowledge of warehouse operations, inventory control, logistics, and distribution processes.
• Proficiency in ERP systems (Oracle preferred), Microsoft Excel, and data analysis tools.
• Understanding of import/export processes, shipping documentation, customs requirements, and transportation regulations.
• Experience managing inventory controls, stock audits, and warehouse performance metrics.
• Ability to analyze operational data and make data-driven decisions.
Professional Skills:
• Strong analytical and problem-solving capabilities.
• Excellent planning, organizational, and coordination skills.
• Effective communication and stakeholder management abilities.
• Customer-centric mindset with a strong focus on service delivery and operational excellence.
• Demonstrated ability to manage multiple priorities in a fast-paced manufacturing environment.
• Strong collaboration, accountability, and adaptability skills.
Preferred Skills & Experience:
• Knowledge of international logistics, customs compliance, and global transportation processes.
• Certified Customs Expert (Ahli Kepabeanan) certification preferred.
• Valid Dangerous Goods (DG) Certification preferred.
• Experience supporting multinational manufacturing or technology organizations.
• Familiarity with supply chain analytics, KPI reporting, and continuous improvement methodologies.
• Experience with process optimization, cost reduction initiatives, and operational excellence programs.
• Ability to identify and implement innovative solutions that improve warehouse and logistics performance.
Language Requirements:
Fluent in Bahasa Indonesia (written and verbal). Working proficiency in English, particularly for documentation, reporting, and communication with global stakeholders.
Work Model: On-site. This position is based full-time at our Cikarang, Indonesia site. Employees are expected to work on-site to support warehouse operations, logistics coordination, inventory management activities, and collaboration with cross-functional teams. On-site presence is required to meet business, operational, and customer service requirements.
Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.
Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com