About this role
POSITION SUMMARY:
Essential Duties and Responsibilities:
• Manage work to tight deadlines, while maintaining both speed and accuracy. • Gather data and conduct on-line research of required information for medical professionals applying for new state licenses. • Maintain excellent relationships with licensing boards • Ensure that details involved in completing licensure are accomplished according to team guidelines in an efficient, proactive manner. • Provide excellent customer service via verbal and written correspondence. • Provide backup to all members of the team as necessary. • Provide consistent and thorough updates on licensing process to medical professionals and internal sales teams. • Prioritize work using internal software application. This critical role helps obtain licensing for medical professionals to meet our client needs.
• Maintain complete and accurate records of all activities.
Non-Essential Duties and Responsibilities:
• Assists with special projects as directed. • Performs other duties as assigned. Minimum Qualifications:
Education/Licensing/Certification:
• A minimum of a high school diploma. • Associates degree or Bachelor’s degree preferred.
Experience:
• A minimum of 2 years of experience in customer service preferred.
Knowledge and Skills:
• Proficient Microsoft Office Suite and ability to learn proprietary software • Ability and willingness to cover interim staffing gaps. • Willingness to expand working knowledge of the locum tenens business and stay informed about market and competitive issues through research and professional networking. • Willingness to take classes and participate in learning opportunities, both within and outside the company. • Ability to seek opportunities for different and innovative approaches to addressing problems and opportunities. • Ability to make critical decisions while following company procedures. • Is positive, approachable, and a professional representative of VISTA Staffing Solutions. • Ability to take direction and perform tasks efficiently and in a timely manner. • Ability to perform work accurately and thoroughly. • Ability to adapt to change in the workplace. • Ability to communicate effectively with others both verbally and in writing. • Ability to understand and meet performance metrics as outlined. • Ability to pay attention to the minute details of a project or task. • Possessing the trait of being organized or following a systematic method of performing a task. • Ability to utilize the available time to organize and complete work within given deadlines.
Compensation Range
$18.27 - $22.40 Benefits include: health, dental, vision, FSA/HSA, company-paid life insurance, 401K with discretionary match, paid time off, paid parental leave, and tuition reimbursement.