About this role
Deine Aufgaben <div style="margin:0px;padding:0px;font-style:normal;font-weight:400;font-size:14px;line-height:inherit;font-family:Inter, sans-serif;color:rgb(63,63,70);text-transform:none;background-color:rgb(255,255,255);"><div style="margin:0px 0px 8px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:bold;font-size:12px;line-height:inherit;font-family:Arial, Helvetica, sans-serif;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Das macht Deinen Job spannend und interessant – Deine Aufgaben!</span></span></div></div><ul><li style="font-family:Arial, Helvetica, sans-serif;font-size:12px;"><div style="margin-top:8px;margin-right:0px;margin-bottom:8px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">1st Support im Client-Management (O365, M365, AzureAD,…)</span></span></div></li><li style="font-family:Arial, Helvetica, sans-serif;font-size:12px;"><div style="margin-top:8px;margin-right:0px;margin-bottom:8px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Administration, Support von Clients und Anwender</span></span></div></li><li style="font-family:Arial, Helvetica, sans-serif;font-size:12px;"><div style="margin-top:8px;margin-right:0px;margin-bottom:8px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Direkter Kontakt mit Endanwendern am Service Desk am Kunden-Standorte im Raum München</span></span></div></li><li style="font-family:Arial, Helvetica, sans-serif;font-size:12px;"><div style="margin-top:8px;margin-right:0px;margin-bottom:8px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Umgang mit einem Ticketsystem und Dokumentation Deiner Tätigkeiten im Ticketsystem</span></span></div></li><li style="font-family:Arial, Helvetica, sans-serif;font-size:12px;"><div style="margin-top:8px;margin-right:0px;margin-bottom:8px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Installation und Konfiguration von Hardware- und Softwarekomponenten</span></span></div></li><li style="font-family:Arial, Helvetica, sans-serif;font-size:12px;"><div style="margin-top:8px;margin-right:0px;margin-bottom:8px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Analyse und Behebung von Störungen</span></span></div></li></ul> Dein Profil <div style="margin:0px;padding:0px;font-style:normal;font-weight:400;font-size:14px;line-height:inherit;font-family:Inter, sans-serif;color:rgb(63,63,70);text-transform:none;background-color:rgb(255,255,255);"><div style="margin:0px 0px 8px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:bold;font-size:12px;line-height:inherit;font-family:Arial, Helvetica, sans-serif;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Das zeichnet Dich aus – Dein Profil!</span></span></div></div><ul><li><div style="margin-top:8px;margin-right:0px;margin-bottom:8px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Du verfügst über eine erfolgreich abgeschlossene Ausbildung zum Fachinformatiker (w/m/d) oder bist Quereinsteiger (w/m/d) mit entsprechender Erfahrung und Motivation</span></span></div></li><li><div style="margin-top:8px;margin-right:0px;margin-bottom:8px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Du besitzt Praxiserfahrung im IT Support (First Level), Kundensupport, Telefonsupport bzw. User Helpdesk</span></span></div></li><li><div style="margin-top:8px;margin-right:0px;margin-bottom:8px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Auch hast Du Lust – so wie wir - auf den Modern Workplace und Themen wie Office 365, Microsoft 365, Teams, Azure etc.</span></span></div></li><li><div style="margin-top:8px;margin-right:0px;margin-bottom:8px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Du kannst Dich sicher im Handling und der Dokumentation von Ticketsystemen, wie Jira, ServiceNow, Helpline bewegen</span></span></div></li><li><div style="margin-top:8px;margin-right:0px;margin-bottom:8px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Wenn es um Incident und Requests geht, hast Du immer den Überblick, denn Du behältst immer einen kühlen Kopf</span></span></div></li><li><div style="margin-top:8px;margin-right:0px;margin-bottom:8px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Gute Deutschkenntnisse in Wort und Schrift, bestenfalls runden gute Englischkenntnisse Dein Profil ab</span></span></div></li><li><div style="margin-top:8px;margin-right:0px;margin-bottom:8px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Durch Dein offenes und freundliches Auftreten fühlen sich unsere Kunden immer wohl und freuen sich, Deine Hilfe zu bekommen</span></span></div></li><li><div style="margin-top:8px;margin-right:0px;margin-bottom:8px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Deine Arbeitsweise ist durch Deine guten technischen und analytischen Fähigkeiten geprägt</span></span></div></li><li><div style="margin-top:8px;margin-right:0px;margin-bottom:8px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Du bist ein kommunikationsstarker Teamplayer und stellst Dich gerne neuen Herausforderungen</span></span></div></li><li><div style="margin-top:8px;margin-right:0px;margin-bottom:8px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Auch selbstständiges Arbeiten ist für Dich kein Problem Und Du bist gerne unterwegs</span></span></div></li></ul> Warum wir? <div style="margin:0px;padding:0px;font-style:normal;font-weight:400;font-size:14px;line-height:inherit;font-family:Inter, sans-serif;color:rgb(63,63,70);text-transform:none;background-color:rgb(255,255,255);"><div style="margin:0px 0px 8px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:bold;font-size:12px;line-height:inherit;font-family:Arial, Helvetica, sans-serif;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Darauf kannst Du Dich freuen! – Deine Benefits</span></span></div></div><div style="margin:8px 0px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Attraktives Fixgehalt plus leistungsbezogene Boni</span></span></div><div style="margin:8px 0px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Moderne Arbeitsumgebung und digitale Tools</span></span></div><div style="margin:8px 0px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Intensive Einarbeitung und kontinuierliche Weiterbildung</span></span></div><div style="margin:8px 0px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Du findest bei uns flache Hierarchien und ein offenes Arbeitsklima, in dem wir Wert auf Deine Meinung legen. Die Chefs sind nur einen Teams-Chat entfernt</span></span></div><div style="margin:8px 0px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Für deine Krankenvorsorge bieten wir dir eine betriebliche Krankenversicherung für diverse Zusatzleistungen</span></span></div><div style="margin:8px 0px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Fürs Alter kümmern wir uns ebenfalls, bei uns erhältst du eine betriebliche Altersvorsorge</span></span></div><div style="margin:8px 0px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Mit unserem Firmenfitnessprogramm (EGYM Wellpass) hast Du Zugriff auf über 6.000 Sportstudios, Schwimmbäder, Kletterhallen und Co. Zudem steht Dir ein großes Onlineprogramm mit Live- oder Streamingkursen zur Verfügung</span></span></div><div style="margin:8px 0px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Fahre mit dem Fahrrad oder E-Bike zur Arbeit und nutze das attraktive Firmen Rad-Leasing (JobRad) – übrigens kann man bei uns zwei Fahrräder oder E-Bikes beantragen, damit Du und Dein Partner gemeinsam radeln können</span></span></div><div style="margin:8px 0px;padding:0px;font-style:inherit;font-weight:inherit;font-size:0.875rem;line-height:inherit;font-family:inherit;text-align:left;color:rgb(24,24,27);"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;"><span style="margin:0px;padding:0px;font-style:inherit;font-weight:inherit;line-height:inherit;">Du hast direkten Zugriff auf corporate benefits: die Shoppingplattform mit attraktiven Preisnachlässen bei namhaften Marken (Elektronik, Auto, Reisen, Mode, Events usw.)</span></span></div>