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Service Project Coordinator Intern @ Hairoboticseurope

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About this role

Brief Overview <div><div>We are currently looking for a Service Project Coordinator to join our team on a full-time basis. This is an exciting opportunity to be part of a rapidly evolving environment, where you will play a key role in supporting service account management, coordinating maintenance operations, and ensuring smooth service delivery. In this role, you will gain hands-on experience in service project coordination, documentation preparation, supplier communication, and process management. You will support critical service activities, track maintenance progress, manage spare parts requests, and collaborate with cross-functional teams to ensure timely and efficient service execution. Preferably, you have experience or knowledge of service coordination or maintenance operations. The ideal start date for this role is ASAP.</div></div> Key Responsibilities <div><ol><li>Assist the Service Account Manager in daily service coordination and administrative tasks.</li><li>Prepare and maintain service and maintenance documentation in a timely manner.</li><li>Coordinate with suppliers to confirm and track daily maintenance progress.</li><li>Organize and process spare parts request forms, and update delivery lead times on a weekly basis.</li><li>Support and streamline service process workflows to improve operational efficiency.</li><li>Assist in handling service-related inquiries and ensure clear communication with relevant stakeholders.</li></ol></div> Who are we looking for? <div><div>You are an energetic, self-motivated individual who takes ownership, can work independently and think outside of the box. In addition:</div><ul><li><span style="background-color:rgba(255,246,122,0.8);">Bachelor’s or Master’s degree in Economics, International Trade, Logistics Management and engineering (preferred)</span></li><li>Fluent in Chinese and English (both spoken and written). Chinese is mandatory.</li><li>Strong logical thinking and analytical abilities</li><li>Detail-oriented with excellent communication and coordination skills</li><li>Fast learner with the ability to adapt quickly</li><li>Proficient in Microsoft Word, Excel, Outlook, and PowerPoint</li></ul></div> Hai-lights <div><div>We offer a dynamic and innovative working environment in a very committed organization, with the following perks:</div><div><br></div><div>Competitive allowance</div><div>Hybrid working: one WFH day a week </div><div>Commuting allowance of 23 cents per km (based on home-office distance). Our office location is Hoofddorp, the Netherlands</div><div>Work laptop</div><div>Frequent team building and company activities, such as company lunches, yearly events and more</div><div>Free drinks and snacks </div><div>The opportunity to contribute to a young, growing company, shaping its success and your career</div></div>

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