About this role
Job summary
Come and join our team working for Community First at Perth House Assessment Hub.
Community First provides short term support to help people regain independence in their own homes following a period of ill health or hospital admission. For those unable to return directly home from hospital may have a short stay in Perth House where we support in re-enabling to regain independence to return home.
The reception position will work as part of a friendly team in the reception office based at our Assessment Hub Perth House. You will be the face of our service for all visitors to the establishment and supporting our team.
You will have great communication skills, and should be a keen team player with a friendly, positive approach to work in our ever changing, fast paced environment .
Main duties of the job
You will meet and greet our visitors. Deal with telephone call enquiries and face to face enquiries sensitively, confidently and in professional manner.
You will have the ability to work with a number of IT systems and software, cover a range of administration, general office duties, and able prioritise your work.
Working as part of a team you will have excellent communication skills, with a 'can do' ethos working in a busy environment.
About us
Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.
We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.
Job description Job responsibilities
PLEASE NOTE: Please see attached Job Description and Person Specification.
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Person Specification
Qualifications & Skills Essential
Good standard of general education including English GCSE or equivalent Working Knowledge of IT systems and software packages Excellent communication and interpersonal skills Good organisational and prioritisation skills Previous customer service experience
Personal Qualities Essential
Ability to maintain confidentiality at all times Friendly and approachable Polite and helpful manner
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Derbyshire Community Health Services NHSFT
Address Perth House
Athlone Close
Derbyshire
DE214BP
United Kingdom
Employer's website http://www.dchs.nhs.uk/ (Opens in a new tab)