About this role
How you’ll power our business as a Service Engineer Are you an experienced Service Engineer looking for your next challenge? At Protech Group, you'll play a key role in delivering safe, reliable and high-quality service, commissioning and reactive repair solutions across a diverse range of gas, LPG, oil and HVAC systems. Working across a varied customer base, you'll be responsible for servicing, commissioning and maintaining plant and equipment, ensuring all work is completed to industry standards and manufacturer specifications. You'll be part of a professional team that is committed to safety, technical excellence and outstanding customer service, while supporting clients with efficient solutions that keep their operations running smoothly. At Protech Group, we take pride in our proactive approach, technical expertise and strong customer relationships. You'll join a business that values integrity, continuous improvement and professional development, providing opportunities to build a rewarding long-term career. What you’ll be doing Service, commission and carry out reactive repairs on a range of natural gas, LPG, oil-fired and HVAC appliances. Maintain and service plant equipment including boilers, pumps, pressurisation sets, expansion vessels and flue systems. Ensure all servicing and maintenance activities are completed in accordance with manufacturer instructions and industry standards. Participate in a regional call-out rota to provide responsive support to customers. Carry out fault finding and identify remedial works where required. Build and maintain positive working relationships with clients, subcontractors and colleagues. Ensure all work is completed safely, following site-specific RAMS, COSHH information and company HSEQ procedures. Accurately complete documentation, timesheets and service records. Maintain company equipment and vehicles to a high standard. Identify opportunities for additional works and provide accurate quotations where appropriate. Participate in ongoing training and development to maintain technical competence and industry certifications. What we’ll need from you Previous experience in a Service Engineer, Heating Engineer, HVAC Engineer or similar field-based engineering role. Experience servicing, commissioning and repairing gas, LPG, oil or HVAC systems. Strong fault-finding and diagnostic skills. Commitment to delivering exceptional customer service. A proactive and professional approach to work. Excellent communication and relationship-building skills. Strong understanding of health, safety and compliance requirements. Ability to work independently while contributing positively to a wider team. Commitment to continuous professional development and maintaining technical competence. Full UK driving licence. Why join Protech Group? At Protech Group, our people are key to our success. We are committed to creating a safe, inclusive and supportive environment where everyone can thrive and develop their career. We take pride in delivering high-quality engineering solutions and building trusted relationships with our customers through professionalism, expertise and reliability. What you’ll get from us Opportunity to work across a varied portfolio of gas, oil, LPG and HVAC equipment. Ongoing technical training and professional development. Supportive team environment with a strong focus on safety and wellbeing. Career progression opportunities within a growing business. Company vehicle and tools provided (where applicable). Participation in a regional call-out rota with additional earning potential. The chance to join a trusted engineering business that values quality, integrity and customer service. Our Commitment to Diversity and Inclusion At Protech Group, we believe that a diverse workforce drives innovation, strengthens our business and helps us better serve our customers and communities. We are committed to creating an inclusive workplace where everyone feels valued, respected and empowered to be themselves. We welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other characteristic protected by law. We are committed to ensuring our recruitment process is inclusive and accessible. If you require any reasonable adjustments during the application or interview process, please let us know and we will be happy to support you.