About this role
We are hiring for a Front Office Manager at the Pestana Brussels Schuman: What are your responsibilities? - Ensuring smooth operations at the front desk and in the reservations department - Adhering to and implementing Pestana standards - Supervising, monitoring, and training reception and reservations staff as well as night auditors - Conducting employee performance reviews - Coordinating shift and vacation schedules - Maintaining constant communication and coordination with other departments What do we expect from you? - Completed vocational training in the hospitality industry or a similar qualification - Experience working at the front desk - Flexibility, the ability to work well in a team, and a confident leadership style - Good command of French and English; knowledge of additional foreign languages is a plus - A sociable personality, energetic, and someone who leads by example - Entrepreneurial mindset, proactivity, and independence What can you expect from us? - Regular working hours, and NO split shifts - Work-time account—nothing gets lost here! - Employee and department celebrations, such as the year-end party or summer party - Provision and cleaning of work uniforms - Training and development opportunities in an internationally active company - Employee rates and “family & friends” discounts for stays at Pestana Hotels worldwide If your profile matches this description and you are eager for a new challenge kindly send us your CV.