About this role
Head of Food & Beverages (GM Level) THE ROLE As we build Sri Lanka's next great supermarket, you will lead our in-store bakery, hot kitchen, and prepared food business. You'll shape a fresh food offer that sets Hayleys Retail apart and make sure it runs consistently and profitably across every store.
KEY RESPONSIBILITIES
• Set the vision, strategy, and business plan for bakery, hot kitchen, and prepared food, with full P&L accountability. • Lead product innovation and range development using customer insight, market trends, and competitor benchmarks to build a distinctive fresh food offer. • Design a scalable operating model, including standard recipes, production standards, and SOPs, so quality stays consistent across the store network. • Shape store design, kitchen layouts, equipment, and capex decisions so every new store is launch-ready for fresh food. • Drive commercial performance through margin, yield, waste, and productivity management, supported by clear KPIs. • Set and govern food safety, hygiene, and quality standards, ensuring full regulatory compliance. • Build and lead a high-performing F&B team, and partner closely with Operations, Supply Chain, Procurement, and Marketing. QUALIFICATIONS & EXPERIENCE
• A degree or professional qualification in Culinary Arts, Food Science, Hospitality Management, or a related field. An MBA or business qualification is an advantage. • 10+ years' experience in bakery, prepared food, or food service, including at least 5 years in a senior leadership role. • A proven record of building and scaling food programmes across multi-site operations in supermarkets, QSR, hotels, or food manufacturing. • Demonstrated P&L ownership, with measurable results in margin growth, waste reduction, and productivity. • Strong command of food safety and quality frameworks such as HACCP, ISO 22000, and GMP. • Experience with greenfield launches or new store openings is highly desirable.