About this role
A VLT Floor Attendant is a key customer service provider on the gaming floor. They service and build relationships with our players.
• Responsible for making change for guests on the floor, • Instructing guests in playing games and fixing minor paper and coin jams. • Filling of coin in the gaming terminals when they require it. • Rendering of hand pays and Jackpots to guests. • All other duties as assigned.
• Must be 100% customer service focused, possess good interpersonal skills, & be able to work in a fast paced & demanding environment. • Must take two-hour training class for all Video Lottery terminals and become knowledgeable about how to play all games offered here. • 1-year Customer Service a plus! • Must be able to obtain and maintain appropriate licensing. • Must be able to pass a background investigation. • High School Diploma or equivalent. ADDITIONAL REQUIREMENTS
• Must be able to stand/walk/ sit for extended periods. • May be exposed to working in a noisy, smoke/secondary smoke environment. • Must be at least 21. • Ability to push and pull up to 50 pounds • Ability to lift and carry objects up to 30 pounds • Ability to bend, stoop, twist, reach, and kneel repetitively • Ascend and descend stairs and maintain equilibrium for an extended period • Must be able to work from a standing position and/or walking motion for extended period