About this role
Oversees the daily VLT operations of the gaming floor.
• Scheduling for all employees on their respective shift • Charting attendance • Issuing disciplinary actions when needed • Maintain interaction with Manager of VLT Operations and assistant shift managers to pass on any pertinent information • Log all the day’s events in the log book • Meet and greet jackpot winners of certain amounts when the assistants are not available to do so, and assist the guests with any needs, questions, or problems they may have. • Be available to all assistant floor managers, supervisors and attendants for any needs they may have, • Be on the lookout for any suspicious activities, and assist with any projects they need completed. • All other duties as assigned.
• Must be 100% customer service focused, possess good interpersonal skills, be organized and be able to work in a fast paced and demanding environment. • Must be detail-oriented, possess computer skills and handle multiple tasks simultaneously. Confidentiality a must. • Must have knowledge of all Games on the Gaming Floor and be able to determine proper payouts. Must also have basic computer skills. • Must be able to stand/walk/ sit for extended periods. May be exposed to working in a noisy, smoke/secondary smoke environment. • Must be at least 21. Must be able to obtain and maintain appropriate licensing. Must be able to pass a background investigation. • High School Diploma or equivalent. ADDITIONAL REQUIREMENTS
• Ability to push and pull up to 50 pounds • Ability to lift and carry objects up to 30 pounds • Ability to bend, stoop, twist, reach, and kneel repetitively • Ascend and descend stairs and maintain equilibrium for an extended period • Must be able to work from a standing position and/or walking motion for extended period • Ability to work in a smoking and pet-friendly environment