About this role
Help shape the future of property decisioning in India
Valocity is trusted digital infrastructure for property decisions. Across India, Australia, New Zealand and the United Arab Emirates, we help leading financial institutions transform property decisioning through AI-enabled technology, trusted data and connected digital workflows.
In India, our platform supports digital mortgage valuation, project finance and legal workflows across a connected ecosystem of lenders, valuers, legal professionals and property data. As we continue to grow, we are looking for a commercially driven leader to build executive relationships, open strategic opportunities and help financial institutions modernise the way property decisions are made.
Valocity Values
• Better never stops: We keep improving, evolving and challenging ourselves to deliver better outcomes
• Deliver customer impact: We focus on work that creates meaningful value for customers and the industries we serve
• Raise your bar: We take ownership, hold ourselves to high standards and keep lifting the quality of our work
• Bold with purpose: We think differently, move with intent and challenge the status quo where it creates better outcomes
Why this role matters
Winning a lender is only the start. This role owns what happens next: deepening the relationship across every level of the partner's hierarchy, making sure contracts, integrations and compliance keep pace with the partnership and making Valocity the first call whenever anything valuation-related comes up. It is a relationship management and commercial growth role at heart, built around the existing lender portfolio rather than new-logo acquisition.
What you will be doing
1. Relationship management and penetration deepening
• Own and grow relationships across a portfolio of live lender partners (banks and non-banking financial companies, NBFCs) from operational teams through to senior leadership
• Set and run a structured meeting cadence for each account, so every level of the partner's hierarchy stays engaged and informed
• Build Valocity into the natural first call for anything remotely related to valuations within each partner organisation
• Identify cross-sell and upsell opportunities across Valocity's product suite and lead the onboarding of newly adopted functions
2. Renewals, contracts and commercial negotiations
• Lead commercial negotiations for contract renewals, working towards five-year terms across the lender portfolio
• Manage addendums like Digital Personal Data Protection (DPDP) Act and other regulatory updates to existing contracts
• Drive full technical integration to completion across all onboarded lenders
• Work with legal and commercial teams to keep renewal timelines, terms and risk on track
3. New lender onboarding and scale-up support
• Own the go-live process including the internal approval process for new banks and NBFCs going live with Valocity, coordinating every requirement needed to reach go-live
• Build and execute scale-up plans as partners move from pilot to pan-India rollout
4. Governance and insights
• Run periodic audits and hygiene checks across lender accounts to confirm adherence to process, compliance and data standards
• Partner with the data and analytics team to produce management information system (MIS) reporting and insights that support account reviews and internal decision-making
What you will bring
• 10-12 years in relationship management, key account management or customer success, ideally within BFSI, fintech or a B2B SaaS business serving banks and NBFCs
• Experience managing senior stakeholder relationships inside a bank or NBFC and comfort navigating a large, matrixed organisation
• A track record of leading commercial negotiations and closing renewals or contract amendments
• Working knowledge of lending, valuation or credit processes is an advantage
• Comfortable working from MIS and dashboards and translating the data into a partner conversation
• Based in Mumbai, or willing to relocate
Why Join Valocity
• Join a high-growth global technology company with a significant India opportunity
• Work directly with senior leaders and some of India's leading financial institutions
• Help modernise property decisioning across lending, valuation, project finance and legal workflows
• Represent trusted digital infrastructure built for regulated environments
• Build a career with meaningful growth, ownership and impact