About this role
Reporting To: Manager, Retail Operations
Purpose: To support the retail team through a combination of event operations, customer service, merchandise sales, inventory support and behind-the-scenes retail support.
Location: Christmas Market, Lonsdale Shipyards, North Vancouver
Term: Nov 26, 2026 Orientation | Training | Setup
Nov 27 – Dec 24, 2026 Christmas Market
Status: Temporary
Overview:
The BC Parks Foundation is the official charitable partner and conservation financing mechanism to British Columbia’s world-class system of parks and indigenous protected areas. Our role is to build a diverse and active community of support. Our mission is to create the greatest system of parks and indigenous protected areas in the world.
We Are:
• A charitable, purpose-driven organization passionate about enjoying and protecting nature in British Columbia
• People who value spark, respect with caring, reciprocity, and greatness
• A warm, positive, hard-working team who operate in a spirit of gratitude and celebration
• Connected to a wide variety of community groups, First Nations, businesses, governments and other partners
You Are:
• Energetic, positive, friendly and approachable
• Proactive and comfortable with taking initiative
• Adaptable to changing circumstances
• Able to solve problems independently
• Ready to roll up your sleeves to help where needed
Role Summary:
The Event Ambassador will represent the BC Parks Foundation positively at the Shipyards Christmas Market from November 27 to December 24, 2026, helping raise funds through merchandise sales, build brand awareness, and ensure events and retail activities run smoothly. This will require consistent availability through the period, including weekends and holiday dates, as scheduled. Events are dynamic by nature, and schedules, priorities, and responsibilities can sometimes change with little notice so the Ambassador will be comfortable switching gears when needed.
The Christmas Market represents a unique opportunity for the Foundation to raise funds through sales of BCPF branded merchandise over the holiday season, increasing awareness of our product offerings, building goodwill, and generating future sales opportunities. The Event Ambassador will host the BCPF booth and engage with attendees at the Christmas Market, with the objective of supporting our sales efforts and raising awareness of our brand and mission.
Responsibilities:
Event Duties:
• Represent BC Parks Foundation positively and professionally
• Welcome customers and provide excellent customer service
• Educate customers about our merchandise and the online store
• Share information with visitors and answer questions about our programs and mission
• Efficiently and accurately process retail merchandise sales
• Ensure the booth is attractively presented, well-stocked, and organized
• Track inventory during the event and communicate replenishment needs
• Complete end-of-day closing and event wrap-up tasks
• Assist with transporting event materials and merchandise as required
• Complete post-event unpacking and organization
• Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses
Retail Operations & Inventory:
• Coordinate with the Manager, Retail Operations on stock levels and inventory replenishment needs
• Asist with receiving, organizing and moving retail merchandise
Administration & Coordination:
• Assist with weekly forms, permits, security access, and event documentation
• Help respond to in person or online customer questions, claims and custom requests
• Assist with sales tracking and post-event analysis
Requirements:
• Strong customer service and verbal communication skills
• Previous retail or customer-facing experience is preferred, but not necessary
• Ability to quickly perform basic math and accurately handle transactions
• Strong organizational skills and attention to detail
• Proactive approach to work, with the ability to identify what needs to be done and take action
• Dependable with the ability to work without direct supervision
• Comfortable working in a fast-paced and sometimes unpredictable event environment
• Comfortable working outdoors in varying weather conditions
• Ability to lift occasionally, kneel, squat, move boxes of product, and stand for extended periods
• Fluency in a second language will be an asset
• A driver’s license and access to a vehicle will be an asset
Work Environment
• This is an outdoor market and will require working outdoors
• A uniform will be provided
Schedule: 20 - 25 hours per week, primarily evenings, closing shifts (ending 10pm on weekdays and weekends)
Commitment to Equity:
• Preference may be given to qualified Indigenous candidates or those from or with experience of other diverse cultures (this includes learning and/or applying information and practices of your culture of that of another culture)
• Those identifying as being part of groups which are underrepresented or facing barriers to the labour market are encouraged to apply
$22 per hour