About this role
Jackson North Medical Center
Department: Clinical Lab Address: 160 NW 170th Street, North Miami Beach, Florida, 33169 Shift details: Full Time, Flexible - 8 hour shifts. Summary
The Clinical Lab Manager manages the human and material resources to deliver laboratory outcomes that represent the philosophy of quality and excellence. This position will have a significant role in the administration or preparation of the departments or the organization's budget. Responsibilities
Reviews and updates work area procedure manuals on an annual basis. Assures completion and presentation of employee performance evaluations on or before due dates. Offers innovative approaches in striving to improve the performance and environment of the work area. Maintains communication with supervisors and subordinates on a scheduled as well as non-scheduled basis. Assures equipment upkeep as well as proper inventory of supplies. Conducts staff meetings regularly for the purpose of information dissemination, problem solving, coordination of activities, and feedback. Assesses laboratory adherence to established turn around time, and reporting times on a monthly basis and as specific problems arise, and takes corrective action as appropriate. Reviews Quality Control for work performed, documents problems as well as corrective action. Recommends and assists in the implementation of new equipment and test methodologies for the department. Acts on recommendations for improvement. Monitors ongoing service indicators to identify and correct poor performance and service. Provides initial departmental orientation and job training to confirm staff members' abilities to fulfill job expectations. Motivates staff and fosters an atmosphere of teamwork. Reviews and edits employee payroll promptly and accurately. Knows current requirements and standards of all licensing and accreditation agencies and incorporates these into the laboratory operating structure. Prepares and submits applications, surveys, reports, records, forms, and renewal questionnaires which precede inspections as necessary for maintenance and renewal of licensure and/or accreditation. Maintains complete files on all correspondence. Prepares for and assists agency inspectors in conducting all on-site inspections. Coordinates IT tickets generated by the laboratory supervisors with JHS IT department to ensure tickets are completed timely. Demonstrates knowledge with project management to leading lab IT meetings and projects. Takes lead with ensuring all JHS labs complete test validation as outlined in the protocols. Creates validation checklists for all new tests and modification to existing tests Ability to work with different lab middleware systems to lead implementation and ongoing maintenance. Serves as support liaison to central JHS IT to facilitate completion of lab IT projects. Works with decision support to create performance analytics reports for lab directors and supervisors. Maintains CAP LIS policies and procedures (Medialab). Assists with training new staff in the operation of lab computer systems. Reviews and manages the reference lab interfaces and ensure requests are made timely for modification to existing tests. Performs all other related job duties as assigned.
Experience Generally requires 5 to 7 years of related experience. Management experience is required.
Education Bachelor's degree in related field is required
Skill Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications.
Credentials Valid license or certification is required as needed, based on the job or specialty. Unit Specific Credential
Working Conditions Physical Requirements - Job function requires frequent sitting, standing or walking for extended period of time. Must be able to carry objects weighing up to 20 pounds. Jobs in this group require frequent visual acuity to perform activities related to extended use of computers. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).
Environmental Conditions - Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May also be exposed to needle sticks, airborne infections, medical gases, X-Ray, chemical exposures and other potential hazards. Must wear Personal Protective Equipment (PPE) when exposed to infectious/clinical hospital environment. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).