About this role
Grow your Skills. Shape the World. We are DHL Freight – a diverse team of over 9,000 road freight experts and certified logistics specialists from across cultures. Operating in more than 40 countries, we are proud to deliver best-in-class overland transport solutions to our customers. We are always looking ahead – identifying new business opportunities and anticipating challenges early. Because for us, it’s not just about moving goods. It’s about shaping sustainable and forward-thinking ways to connect people and improve lives. For our Head Office in Bonn, we are looking for an Intern (m/f/d) Business Process & Digital Transformation RFQ2IMPAT Workflow Management Project in part-time (20 hours/week) Your key tasks in this role • Support the design and enhancement of the RFQ2IMPAT workflow management tool by translating business requirements into solution concepts and process improvements. • Develop and document new user requirements, business rules, approval flows, fields, forms and workflow logic tailored to DHL Freight processes. • Create mock-ups, process diagrams, user stories and functional specifications for system development. • Analyze existing DGF functionality and identify adaptation opportunities for Freight products, services and organizational structures. • Coordinate and execute User Acceptance Testing (UAT), including test case creation, defect documentation and validation of implemented changes. • Support data analysis, reporting requirements and dashboard concepts to improve visibility and management of tender and implementation activities. • Prepare user documentation, training materials and communication packages for business users. • Assist the project team during implementation, training sessions, pilot rollouts and ongoing process optimization. This role offers the opportunity to actively shape a new workflow management platform that will become a key element of DHL Freight's future tender and implementation process. Our perfect match: • Ongoing Bachelor's or Master's studies in Business Administration, Business Informatics, Industrial Engineering, Data Analytics or a related field. • Strong analytical and structured way of working. • Interest in process design, digitalization and workflow automation. • Confident use of Excel, PowerPoint and Microsoft 365. • Ability to translate business needs into practical system requirements. • Excellent communication skills in English. Our Culture and Benefits DHL Freight is certified as a TOP EMPLOYER® and a Great Place to Work – for good reason. Our culture is built on personal commitment: to our customers, to each other, to society, and to the environment. We promote talent, recognize excellence, and create space for individual growth – within Germany, across business units, and worldwide. Diversity is part of who we are: we welcome applications regardless of gender, disability, background, religion, age, or sexual orientation. What you can expect: Comprehensive Benefits Package: We offer an attractive compensation package including retirement plans, bike leasing options, wellbeing programs, and a wide range of corporate discounts. Global Exposure: Work in a truly global organization, collaborating with diverse teams and gaining valuable insights into international markets and best practices. Work-Life Balance: Flexible working models, including mobile work options, help you balance your professional and personal commitments. Continuous Learning & Development: We invest in your growth through training programs, workshops, and digital learning opportunities to continuously enhance your skills. Career & Development Opportunities: Benefit from a wide range of development programs and international career opportunities across DHL Group. Inclusion & Equal Opportunity: We actively foster an inclusive workplace and are committed to equal opportunities. We strongly encourage applications from people with disabilities. Your contact: Jona Schneider will be happy to answer your questions under +49 174 2477400 At DHL Freight, we believe growth happens together. Apply now and take the opportunity to develop across roles, functions, and borders YOUR FUTURE, DELIVERED. #dhlfreight