About this role
We’re changing the way the world thinks about waste. By bringing together several of Reconomy’s market-leading brands and specialist services, we’re leading the shift from traditional waste disposal to smart, sustainable resource management. With over 30 years of experience, we combine cutting-edge technology with the power of people to deliver bespoke, end-to-end waste solutions. Our work helps customers reduce costs, improve sustainability, and meet their environmental goals - while driving real change. As part of our experienced team in Newark, you’ll join over 100 colleagues who are all working toward one shared goal: a world without waste. We do this by building strong customer relationships, understanding business challenges and creating tailored, innovative waste management solutions. Why Join Us? Our success is built on four core values: Community : We work hand-in-hand with the communities we serve, creating cleaner environments and supporting local development. Colleague : We believe our people are our greatest asset. We invest in your growth, wellbeing, and success through training, support, and career progression. Customer : We are trusted by clients across the UK to deliver reliable, responsive, and innovative recycling services. Environment : Everything we do is driven by a passion for sustainability and a commitment to reducing landfill and carbon impact. Build Relationships. Drive Sales. Grow Your Career. We believe people buy from people. That's why we're looking for a confident, personable, and motivated Telesales Executive to join our team. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys speaking with people, and loves turning conversations into opportunities. Whether you're already working in telesales or have built strong communication skills in customer service, retail, hospitality, or a similar customer-facing role, we'd love to hear from you. As a Telesales Executive, you'll help grow our customer base by supporting builders' merchants, SMEs, and commercial customers across the UK. This is a varied role where no two days are the same. You'll respond to quote requests, process orders, liaise with suppliers, and identify opportunities to maximise sales and margin. The role is split roughly 50/50 between phone and email, giving you plenty of opportunity to build rapport while delivering excellent service. If you're someone who enjoys talking to people, building trust, and making things happen, you'll fit right in. This is a fully office-based position in Newark with no travel requirements. What you'll be doing Managing incoming enquiries and quotation requests Building strong relationships with new and existing customers Making and receiving customer calls Processing orders accurately and efficiently Managing multiple email inboxes and ensuring timely responses Liaising with suppliers and internal teams to deliver great service Spotting opportunities to increase sales and margin Maintaining accurate customer information within the CRM system Delivering a first-class customer experience from enquiry through to order completion