About this role
At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. This role is ideal for a project management professional who combines strong delivery leadership with business analysis and Agile facilitation skills. The Project Manager will partner closely with customers, stakeholders, and delivery teams to gather business requirements, prioritize work, manage project execution, and ensure successful outcomes aligned with organizational goals. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. Lead day-to-day project and contract execution, ensuring work is delivered on time, within scope, and aligned with customer expectations. Partner with stakeholders to gather, document, analyze, and refine business and technical requirements. Facilitate requirements workshops, discovery sessions, backlog refinement meetings, sprint planning sessions, and stakeholder reviews. Translate business needs into actionable user stories, acceptance criteria, and project deliverables for technical teams. Manage project backlogs, priorities, timelines, dependencies, risks, and resource allocation across multiple initiatives. Monitor and report on project health, SLA performance, milestones, and key delivery metrics. Facilitate incident, problem, and change management processes while ensuring alignment with ITSM best practices. Develop and deliver project status reports, executive briefings, and customer-facing updates. Serve as the primary point of contact for client communications, stakeholder engagement, and issue resolution. Manage staffing plans, workload forecasting, and team utilization to support efficient delivery and contract performance. Track contract deliverables, reporting requirements, and customer commitments, ensuring compliance with contractual obligations. Collaborate with technical leads, vendors, and platform providers to support roadmap planning, licensing considerations, and lifecycle management. Identify risks, issues, and opportunities for improvement, proactively communicating recommendations to leadership and customers. Support transition planning, knowledge transfer activities, and staffing continuity efforts when applicable.