About this role
The role: This role takes ownership of product design as a function: the standard, the system, the process and the people, starting with that designer. This is a hands on role. In a team of two, the lead designs as much as they direct. You will set the bar by doing the work, review everything that ships, and build the design system and practices that let the product move faster without losing coherence. The role is built for the way product work is changing. We are looking for a designer who can go from a problem to a working, clickable version in days, using AI design and prototyping tools alongside Figma, and who is comfortable working directly with engineers on what actually gets built rather than handing over static screens. The quality bar. Every customer facing screen goes through you. You define what good looks like for a regulated financial product used by people who are often investing for the first time: clear, calm, trustworthy, and simple where the underlying rules are not. The design system. One system across the mobile app, the web and internal tools, built and maintained in Figma and matched to what engineers implement. You reduce the number of ways we do the same thing. The people. Goals, feedback, growth and regular one to ones. As the team grows, you hire and shape it. The process. Design is shared across the product function. You decide how design work is requested, prioritised and delivered so that product managers get what they need without design becoming the bottleneck. Discovery and prototyping. Before a specification, a prototype. You build clickable versions quickly, test them with customers and with the team, and let evidence, not opinion, settle design debates. Simplifying. Each quarter you remove something: a redundant flow, an inconsistent component, a screen that exists for historical reasons. Shipping less that works well is part of the role. Regulated flows. Onboarding, KYC, disclosures, risk warnings and consent are designed as product. You work with compliance early and make the required feel effortless. How product, design and engineering work together: Product and engineering at Malaa operate as one team under a single planning model. Product managers are paired with small squads of engineers, and design is a shared resource across squads. Priorities and capacity are settled weekly across squads, and every initiative is documented and designed before it is built. The Design Lead sits in that weekly forum, owns the design capacity across squads, and is accountable for design being ready when engineering needs it. How we expect you to work? Show, do not describe. A prototype or a marked up screen beats a presentation about design principles. Close to the build. You review what engineers implement against what was designed, and you resolve the gap in the room rather than in a ticket. Written and visible. Design decisions and the reasoning behind them are recorded so that the next person does not reopen them. You hold the bar with product managers and engineers as well as with designers. Close to the customer. You talk to users regularly and you read the product data. Mixpanel and session recordings are tools you use yourself.