About this role
A giant, warm hello from PAZ Veterinary – East! ✨ At PAZ, we’re redefining what it means to work in veterinary medicine. Our East Austin location is a vibrant, welcoming space where individuality is celebrated, collaboration thrives, and everyone — pets and humans alike — feels at home. With a unique culture, PAZ East isn’t your typical veterinary clinic — it’s a collective of compassionate professionals who care deeply about their community. We dream big, love everyone, have fun at work, and excel together. Our mission is simple: to bring comfort to clients and pets — in sickness and in health — through empathy, innovation, and top-tier medical care. About the Role We’re seeking a Veterinary Practice Manager to lead our dynamic East Austin team with vision, accountability, and heart. This role calls for someone who’s passionate about both people and pets, thrives in a culture of openness, and knows how to inspire excellence while protecting the vibe that makes PAZ so special. You’ll guide daily operations, support team development, and drive initiatives that enhance both the client and employee experience — ensuring the highest standards of care and service. Manage, plan, and coordinate the practice’s overall operations while cultivating a supportive and collaborative team environment Partner with the Regional Operations Manager to develop long-term practice vision and goals Lead, mentor, and motivate a compassionate veterinary team at PAZ East Develop your team through regular staff meetings, one-on-one feedback, and annual reviews Maintain compliance with organizations such as OSHA and the DEA Manage client retention by demonstrating and reinforcing exceptional client service Oversee all financial responsibilities including payroll, accounts receivable, pricing, and inventory Partner with Hospital Leadership to lead the team, maintain a great hospital culture, and ensure financial success Implement efficient processes while maintaining our culture of creativity and care Foster accountability, communication, and team engagement Manage staffing, scheduling, and performance to keep the hospital running smoothly Collaborate with veterinarians and Innovetive Petcare leadership to support hospital goals and growth