About this role
· Provide technical support to the sales team. · Assist customers/channel partners on technical matters · Technical support to system integrators, developers and end-users. · Project management for solutions i.e handling projects and coordination among divisions · Manage system integration · Actively engage with end-user through effective communication to understand their needs and propose solutions accordingly · Involve in product launch, including planning, demo and conducting product training · Provide pilot support and customer training · Manage demo area and machines to ensure machines are always ready · Provide technical support to the sales team. · Assist customers/channel partners on technical matters · Technical support to system integrators, developers and end-users. · Project management for solutions i.e handling projects and coordination among divisions · Manage system integration · Actively engage with end-user through effective communication to understand their needs and propose solutions accordingly · Involve in product launch, including planning, demo and conducting product training · Provide pilot support and customer training · Manage demo area and machines to ensure machines are always ready