About this role
The Professional, App Development and Integrations (Customisation) Services delivers customised ERP solutions that meet defined customer requirements. The role works within established frameworks and completes development and integration tasks with growing independence. The Professional analyses business processes, translates functional requirements into technical designs and supports configuration, development and testing activities. The role checks processes, proposes improvements and provides informal support to less experienced colleagues. Analyses customer business processes and functional requirements. Translates requirements into technical specifications within defined frameworks. Develops and configures customised ERP modules and integrations. Supports testing and validation of customised solutions. Explains technical practices and procedures to internal and external stakeholders. Escalates complex issues to senior team members. Checks systems and processes and recommends adjustments to improve effectiveness. Solves routine technical problems using prior experience and available guidance. Proposes solution improvements for review by senior colleagues. Provides informal mentorship and day to day support to less experienced team members.