About this role
Lead with Purpose. Inspire Excellence. Transform Care. Are you a passionate nursing leader who thrives on building high-performing teams, improving systems of care, and making a meaningful impact in behavioral health? Join East Bay Community Action Program (EBCAP) and help shape the future of integrated, patient-centered care across our behavioral health services. In this influential leadership role, you'll guide nursing operations, champion quality and safety, support staff development, and collaborate with multidisciplinary teams to ensure exceptional outcomes for the communities we serve. Job Description The Behavioral Health Director of Nursing is a senior clinical leader responsible for guiding nursing services and supporting clinical operations across EBCAP's behavioral health programs. Reporting to the Associate Medical Director/Vice President of Behavioral Health, this position provides strategic leadership for nursing practice, clinical quality, compliance, medication management, infection control, and operational excellence across multiple sites. The role plays a critical part in advancing integrated behavioral and physical healthcare while fostering a culture of safety, equity, innovation, and continuous improvement. Leadership & Strategic Oversight Provide vision, leadership, and operational direction for nursing and medical assistant services across outpatient behavioral health, substance use treatment, crisis services, care coordination, and Certified Community Behavioral Health Clinic (CCBHC) programs. Lead and support CCBHC implementation, certification, recertification, and ongoing readiness efforts. Design and improve nursing workflows that strengthen integrated care delivery and patient outcomes. Coach, mentor, supervise, and develop nursing staff while promoting accountability and excellence. Partner with medical, behavioral health, quality, and operations leaders to ensure seamless service delivery and appropriate staffing coverage. Serve as the organizational lead for implementation and ongoing oversight of the CCBHC Primary Care Screening and Monitoring program , building and sustaining program infrastructure, workflows, staffing, and performance measures to support integrated care delivery. Act as the primary liaison between Behavioral Health and Primary Care teams, strengthening collaboration, care coordination, and integration efforts across service lines. Ensure successful execution of all SAMHSA grant deliverables and reporting requirements , if awarded, including program implementation, performance monitoring, compliance, and continuous improvement initiatives. Quality, Compliance & Risk Management Champion regulatory compliance and accreditation readiness across behavioral health programs. Partner with risk management to proactively identify, assess, and reduce clinical risks. Lead investigations involving incidents, patient concerns, and quality issues while implementing corrective actions. Oversee medication management processes, infection control practices, and clinical policy development. Ensure policies, protocols, and standing orders remain current, evidence-based, and aligned with regulatory expectations. Clinical Operations Excellence Direct nursing services that support primary care screenings, medication-assisted treatment (MAT), crisis services, and integrated healthcare initiatives. Develop protocols and workflows that improve care coordination, patient education, treatment adherence, and health monitoring. Ensure safe and consistent implementation of medication clinics, Clozaril services, laboratory processes, infection control procedures, and nursing workflows. Collaborate with quality and billing teams to enhance documentation accuracy and timely reporting within the electronic health record system. Monitor patient communication pathways and nursing task management systems to support exceptional service and responsiveness. Staff Development & Training Build a culture of learning, engagement, and professional growth for nursing staff and medical assistants. Support onboarding, competency development, continuing education, and regulatory training requirements. Ensure teams are equipped with the skills needed for suicide prevention, de-escalation, trauma-informed care, emergency response, and evolving clinical practices. Partner with People Operations to strengthen employee engagement, retention, and recognition efforts. Collaboration & Community Engagement Work closely with organizational leadership to align nursing operations with strategic goals and community health priorities. Foster relationships with community partners, healthcare agencies, payers, and regulatory organizations. Represent nursing leadership in internal committees, leadership meetings, board-related initiatives, and external collaborative efforts.