About this role
At Carma, we’re more than just a car company, we’re on a mission to shake up the Australian automotive industry! As a digital pre-owned car dealership, we’re turning the car buying experience into a hassle-free, seamless journey that customers can truly enjoy. With our diverse and collaborative team managing everything from engineering to marketing and buying to reconditioning in-house, we’re powered by the best people and we’d love for you to come along for the ride! As a Customer Buying Representative, you’ll be the go-to guide helping customers with their selling journey. You’ll work with warm, inbound leads across phone, email, and live chat, with no cold calling involved. Along the way, you’ll develop valuable skills in discovery, pipeline management, objection handling, negotiation, and closing. All while making the car-selling experience simple, supportive, and genuinely enjoyable. Own every customer conversation and turn warm leads into happy customers. Ask thoughtful questions to uncover needs, capture key details, and build trust quickly. Manage your pipeline, follow up consistently, and keep opportunities moving. Learn how to handle objections with confidence, we’ll give you the tools, coaching, and support to sharpen your approach. Close deals, climb the leaderboard, and see your results reflected in your commission. Build practical sales skills that can support your long-term growth in a modern, technology-led environment