About this role
Job summary
An opportunity has arisen for a position within the Emergency Department ( ED) as a Patient Co Ordinator joining our supportive and friendly team. This vacancy will involve working a shift pattern covering a variety of shifts to include days, nights, evenings and weekends. We are looking for an individual who is flexible and has excellent interpersonal skills with the ability to work under pressure in an extremely busy department and consistently work to a high standard of efficiency. Previous ED experience is not essential as full training will be given.
Main duties of the job
The Post Holder is responsible for updating Careflow so that the system accurately shows the position of the Department .
Track patients through the Department and remove patients from the computer system in a timely manner.
Communicate with all levels of hospital staff , outside agencies and members of the public in a professional and effective manner
About us
Please submit your application as soon as possible, as we reserve the right to close adverts once sufficient applications have been received.
We recognise that AI tools can be helpful when drafting job applications; however, we ask candidates to keep their use to a minimum. Your responses should reflect your own experiences, skills and knowledge. Over-reliance on AI-generated content may result in responses that are generic or do not accurately represent your abilities.
University Hospitals of Northamptonshire (UHN) was formed through the grouping of Kettering General Hospital NHS Foundation Trust and Northampton General Hospital NHS Trust. As one group, we are on a journey to improve services for our communities by working collaboratively, modernising the way we deliver care and continually striving for excellence.
Working together allows us to share expertise, strengthen services and create greater opportunities . There may be a requirement to work across our hospital sites depending on service needs.
Our Excellence Values: Compassion, Accountability, Respect, Integrity and Courage.
UHN welcomes applications from people from all protected groups and is committed to creating an inclusive working environment. We are proud signatories of the Armed Forces Covenant and have achieved the Gold Award under the Armed Forces Employer Recognition Scheme. Our active staff networks support colleagues from all backgrounds and help ensure everyone feels valued here at UHN
Job description Job responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the Shortlisting Criteria section of the document.
Person Specification
Qualifications Essential
good standard of education to GCSE level or equivalent including numeracy and literacy skills NVQ level 3 in Health and Social Care or relevant hospital experience
knowledge and experience Essential
experience of team working knowledge of administrative procedures knowledge of GDPR (data protection) and how to apply
Desirable
experience of working in Emergency Dept good working knowledge of hospital systems including Medway
skills Essential
demonstrate ability to use own initiative able to work under pressure able to communicate effectively with colleagues, service users and their families/carers
Desirable
able to escalate issues of concern to senior members of staff
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Kettering General Hospital NHS Foundation Trust
Address University Hospitals of Northamptonshire
Kettering
NN16 8UZ
United Kingdom
Employer's website https://www.kgh.nhs.uk/working-for-us (Opens in a new tab)