About this role
Job summary
We are looking to recruit Paediatric Nursing Assistants to join our busy Paediatric team here at Queen Victoria Hospital to help to provide high -quality compassionate care for children and their families.
If you are enthusiastic and highly motivated and are interested in a rewarding hands on role where you can make a real difference please apply today.
Main duties of the job
As part of our paediatric team you will be involved in the care of children with minor burn injuries and of children admitted for day surgery procedures.
You will meet and welcome our patients, admit patients to the ward, offer comfort and support to our patients and their families. You will accompany children to the theatre for their operations, comforting their parents alongside the child's care.
You will be involved in distraction and play activities.
You will under supervision monitor a patient through their recovery prior to discharge.
You will use technology to admit patients onto our systems and for booking further appointments.
You will be involved in many elements of children's nursing and surgical care.
You will be involved in continuous quality improvement projects
You will be involved in our paediatric out patient clinics, including phlebotomy, pre-assessment, burn and wound care.
Your role will include the many aspects of HCA work including house keeping and ward preparation, notes and documentation, food preparation and team working.
About us
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise.Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services.Patients consistently rate QVH amongst the top hospitals in the country for quality of care.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
Job description Job responsibilities JOB DESCRIPTION Job Title: Clinical Support Worker; Higher Level Band: 3 Base: Queen Victoria Hospital, East Grinstead Business Unit / Department: Nursing Reports to: Deputy Ward Manger/ Senior Staff Nurse Accountable to: Chief Nursing Officer 1. Job Summary 1.1 The Clinical Support Worker; Higher Level will work as part of the team with minimal supervision of registered practitioners to provide effective and safe patient centred care with the additional responsibility of undertaking a range of delegated clinical care duties, such as basic observations, blood glucose monitoring, phlebotomy. 1.2 Contribute to the development of the care environment with a positive, professional attitude. 1.3 Contribute to the maintenance of daily provision of service and care to meet the individual needs of patients and department. 1.4 To support the smooth running of the department and ensuring that service users are treated in a friendly and efficient manner. 1.5 Opportunities are available to develop your career within health care. 2. Main working relationships 2.1 Internal Ward Manager Deputy Ward Manager/ Senior Staff Nurses Nurses/ Dental Nurses Clinical Support Workers Ward Clerks Domestic and facilities team Site Practitioner/Trauma Coordinator Members of Multi-Disciplinary Team (MDT) 2.2 External Patients and families 3. Financial/ physical resources responsibilities: Ensure economic and efficient use of resources Department structure chart 4. Key result areas: Clinical/ Clinical Governance 4.1 Exchange factual information with patients using verbal and non-verbal communication skills to ensure patient understanding 4.2 Assess patients health, safety, wellbeing and comfort while undertaking personal care 4.3 Under direction of a registered practitioner, support a comprehensive level of care, maintaining high standards and provide a safe and effective environment for the continuity of care to patients and their relatives/friends/carers. 4.4 Prioritises and plans own work activities 4.5 Assist in the orientation of patients to the care environment and available facilities 4.6 Undertakes personal care duties, including; bathing, toileting, dressing, assisting with personal appearance, assistance with meals, emotional and physical support ensuring privacy and dignity are maintained 4.7 Supporting patients to maintain function and normal activities of daily living 4.8 Assist patients to achieve rest and sleep by attending to comfort needs 4.9 Undertakes a range of delegated clinical care duties and observations; blood pressure, pulse, pulse oximetry, neurological assessment, ECG, respirations, urinalysis, blood glucose monitoring, pregnancy and specimen taking and escalate any concerns 4.10 Carry out any other duties relevant to the post within own capability such as venepuncture, cannulation, wound assessments, simple dressings, removal of catheters 4.11 Assists with the admission and discharge of patients such as valuables and property 4.12 Assist with eating and drinking in line with care plan from registered professional and completion of relevant documentation 4.13 Assist in the evaluation of new equipment and resources 4.14 Assist to ensure the department is restocked and have shared responsibility for maintaining the cleaning of clinical areas e.g. making beds, cleaning furniture and equipment, and disposal of general waste 4.15 Assist to ensure the department is restocked and have shared responsibility for maintaining the cleaning of clinical areas 4.16 Assist with the provision of the day to day management of clinical equipment and report any problems to senior colleagues, completing the necessary documentation. 4.17 Ensure a safe environment in the department for patients, staff and visitors and inform the Ward/Department manager or Nurse in Charge of potential hazards. Comply with COSHH regulation and other Health and Safety legislation 4.18 Effective communication with colleagues and other members of the MDT 4.19 To ensure patient documentation is factual, timely and accurate in both written and electronic formats 4.20 Ensure patients, visitors and staff are dealt with sensitively and professionally with due regard to ethnic origin, culture, religion, disability and sexual orientation 4.21 To deal with queries and problems from patients and staff, both on the telephone and personally, in a positive and helpful manner and escalate as appropriate 4.22 Support and overcome barriers to understanding using effective communication for patients with physical or mental impairments 4.23 Escalate any concerns about the patient to the relevant practitioner immediately and report on datix 4.24 Instigates emergency procedures as necessary 4.25 Recognition of deteriorating patient and escalation process Education and Training 4.26 Contributes opt the learning environment and hold a link role for additional information and learning in the workplace 4.27 Be involved in any aspects of training that need to be cascaded to the whole department and Trust wide, for example, moving and handling, resuscitation, basic life support, fire and safety and infection control 4.28 Attend department meetings 4.29 Be prepared to extend knowledge and skills by rotation through whole department 4.30 Supervises work of students and junior staff Professional 4.31 Maintain professionalism at all times and respect colleagues, patients and all other service users. 4.32 Acts as a positive role model for peers, supporting other HCSWs as required 5. Personal and Professional Development 5.1 Participate in the Trusts annual appraisal system designed to identify objectives and personal development opportunities. 5.2 Participate in the Trusts annual pay progression review (if applicable). 5.3 Ensure that all mandatory training is up to date 5.4 The post holder will be responsible for continually maintaining their working knowledge of local practices, policies and procedures and highlight ongoing training and development needs to their manager. General: To undertake any other reasonable duties, responsibilities or projects as requested commensurate with the postholders skills, knowledge and experience. PERSON SPECIFICATION Title of post: Band 3 Clinical Support Worker; Higher Level Area Essential Desirable Qualifications Level 3 or Level 3 Diploma (NVQ) in Health care support or able to demonstrate knowledge within this field through significant practical experience Care Certificate GCSE English and Maths grade 4 or functional skills for English and Maths 5 GCSEs grade 4 Work in an acute hospital setting Experience Experience of working in health or social care environment Experience of team working Experience of support learning and development in others Experience of caring for and supporting patients Experience of supporting and training HCAs and apprentices Work in an acute hospital setting Knowledge Knowledge of administration of patient care and related policies Knowledge of patient flow systems Knowledge of patient confidentiality and safeguarding - add Basic anatomy and physiology Infection control principles and practice Experience of medical device Skills Proven organisational and planning skills Excellent communication skills both verbal and non-verbal Digital skills, use of systems and ability to use physiological recording equipment and record findings Attention to detail Ability to assist in emergency patient care Ability to support nurses with carrying out relevant duties Ability to develop skills and knowledge in self and others Ability to take routine observations Attributes Ability to work under instruction from a registered professional without direct supervision or support Self-motivated and pro-active Flexible and adaptable Empathetic, Friendly and hard working Clear desire to work in a care environment and understanding of role Calm under pressure Common sense approach to problem solving Demonstrates compassion when dealing with patients, families and colleagues Additional requirements Frequent exposure to direct distressing or emotional circumstances Ability to work flexibly to meet the demands of the job role and service often with unpredictability Ability to remain calm during emergency situations Physically able to carry out role will involve standing for long periods and moving and handling duties Occasional exposure to highly unpleasant working conditions Version control (HR use only): Version number: AfC panel: Clustered: Consistency check: 1 17/05/2024 N/A 29/05/2024
Person Specification
Experience Essential
Previous experience of working with children Previous experience of working in healthcare Previous experience of working in a team
Desirable
Care Certificate Evidence of ability to adapt and to be flexible in a changing and challenging work environment. Certified phlebotomy course or willingness to undertake course within first year of employment IT literacy
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Queen Victoria Hospital NHS Foundation Trust
Address Peanut Ward, Queen Victoria Hospital
Holtye Road
East Grinstead
RH193DZ
United Kingdom
Employer's website https://www.qvh.nhs.uk/ (Opens in a new tab)