About this role
Job summary
We are looking for a highly motivated and enthusiastic individual to work as a Clinical Administrator supporting the Bone and Soft Tissue Team within the Musculoskeletal Service at Freeman Hospital.
You will work closely with the Consultants and clinical teams, supporting the work of our department in the provision of an efficient and effective service.
The team offers regional and national services for both adults, and paediatrics and the role provides this diversity.
The successful candidate should possess a professional attitude to their work and can work flexibly in a busy environment with excellent interpersonal and communication skills. You will be expected to work flexibly to support the Directorate and be willing to embrace change.
Interview Date: 05 October 2026 27 hours 30 minutes/week You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy. NO AGENCIES PLEASE
Main duties of the job
The successful candidate will work alongside Senior Medical Secretaries, and other Clinical Administrators, carrying out secretarial duties which will include, but are not limited to; data entry, making and receiving telephone calls, clinical and non-clinical typing, use of the hospital patient administration system, co-ordination of patient's records/test results, co-ordination of outpatient clinics, diary management.
The successful candidate will provide direct support to a team of Consultants and Specialist Nurses, ensuring effective diary management and ensuring clinical documentation is completed in a timely manner. Processing of referrals and direct patient enquiries is also a requirement of the role, communicating with Carers and multi-disciplinary teams as per clinical requirement. Management of patient tracking lists and accurate recording of RTT pathways will be required, amongst other necessary task such as attending MDT meetings and recording outcomes when asked.
About us
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
Royal Victoria Infirmary (RVI) Freeman Hospital Newcastle Dental Hospital Cramlington Manor Walks Urgent treatment centres Newcastle Fertility Centre Northern Centre for Cancer Care, North Cumbria Northern Genetics Service These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description Job responsibilities
Working within a team of administrative and secretarial staff to provide a comprehensive secretarial support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists Communicates with patients regarding appointments and admissions at the request of the medical team Provide cover for Senior Medical Secretary as required Cover Clinical Administrator posts Trust wide as required
Person Specification
Qualifications & Education Essential
oLevel 3 qualification in administration or equivalent/relevant experience in administrative role(s) oEnglish qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2) oMaths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1
Knowledge & Experience Essential
oExperience of secretarial/administrative procedures
Desirable
oNHS Administration/Secretarial experience oWorking Knowledge of NHS Systems e.g. eRecord, System One oKnowledge of medical terminology
Skills & Abilities Essential
oIT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint oAdvanced keyboard skills including a high standard of word processing skills oExcellent communication skills oAbility to work without direct supervision oAbility to manage time effectively and work on own initiative oAbility to accurately input, collate and present information
Values I Behavioural I Attitudes Essential
Understanding of confidentiality
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Newcastle upon Tyne Hospitals NHS Foundation Trust
Address Freeman Hospital
317 02 Freeman Hospital
NE7 7DN
United Kingdom
Employer's website https://careers.nuth.nhs.uk/why-us (Opens in a new tab)