About this role
Job summary
We are currently looking for an enthusiastic Prescription Clerk to join our team. If you have excellent interpersonal and communication skills, good time management and can prioritise work appropriately in a pressurised environment, we would like to hear from you!
We are recruiting for 2 positions, for 30 hours over 5 days and 23 hours over Tues-Fri.
Please note, this role is not available for sponsorship.
Main duties of the job
To contribute to the administrative work in the Practice Prescription Hub; ensuring all prescription requests are actioned promptly, and to ensure prescriptions are administered within the designated timescale, assist in Pharmacy team clinic booking to maximise capacity and contribute to coverage of the Practice urgent line.
Please see the job description, and vacancy pack attached for further information. Including the person specification, as we will be scoring the applications against this criteria
About us
Portsdown Group Practice covers the whole of Portsmouth from postcodes PO1 to PO7. We operate from 6 surgeries: Cosham Park House (PO6 3BG), Crookhorn Lane (PO7 5XP, Heyward Road (PO4 0DY), Kingston Crescent (PO2 8AL), Paulsgrove (PO6 4HJ), and Somerstown (PO5 4EZ).
We are our own Primary Care Network (PCN). We have Clinical Partners, Salaried GPs and a comprehensive Nursing and extended clinical team overseen by our Clinical Team Manager. The team consists of Nurse / Paramedic Practitioners, Registered Nurses, HCAs, MSK Physiotherapists, Podiatrist, Social Prescribers and Care Co-ordinators. The Pharmacy team consists of Clinical Pharmacists and Pharmacy Technicians.
The Practice is well established, financially secure and successful.
Job description Job responsibilities
To contribute to the administrative work in the Practice Prescription Hub; ensuring all prescription requests are actioned promptly, and to ensure prescriptions are administered within the designated timescale. Assist in Pharmacy team clinic booking to maximise capacity. Contribute to coverage of the Practice urgent line.
Person Specification
Experience Essential
Work experience in a customer facing role Experience in a fast paced/busy working environment
Desirable
Experience of working within a primary care setting Previous history of working within a prescription focused environment
Other Essential
Do you have the independent Right to Work within the UK, without sponsorship from us at any point?
Qualifications Essential
Good general standard of education
Desirable
NVQ in Customer Service or equivalent
Knowledge Essential
IT knowledge Knowledge of customer service principles and practices Understanding of confidentiality
Desirable
Knowledge of clinical systems in healthcare Knowledge of prescription process Medication and prescription terminology
Other Essential
Are you interested in the 30 hour or 23 hour position, or both?
Skills Essential
Identifying errors and problem-solving Prioritising workload and identifying urgent tasks Ability to work under pressure on time sensitive tasks Able to work as part of a team and individually Adaptable in process changes Excellent communication skills High attention to detail and accuracy
Desirable
Confidential handling of patient information Prescription checking and verification Reading and interpreting prescriptions
Employer details Employer name Portsdown Group Practice
Address Portsdown Group Practice
Cosham Park Avenue
Portsmouth
PO6 3BG
United Kingdom
Employer's website https://www.portsdowngrouppractice.co.uk/ (Opens in a new tab)